Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Morgan McMahon

Fairport,NY

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
Lakeville, NY
06.2021 - 06.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Sales Associate

At Home Decor Superstore
Henrietta, NY
04.2021 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Retail Sales Associate

Guess
Victor, NY
05.2020 - 01.2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Folded and arranged merchandise in attractive displays to drive sales.

Education

Bachelor of Arts - Music

Cleveland State University
Cleveland, OH
05.2024

High School Diploma -

Honeoye Falls-Lima Senior High School
Honeoye Falls, NY
06.2019

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Clear Communication
  • Time Management
  • Locating Merchandise
  • Folding Clothes
  • Adaptable and Flexible
  • Flexible Hours
  • Answering Customer Questions

Accomplishments

  • Achieved a 4 song album by completing [vocals, instrumentals and more] with accuracy and efficiency.
  • Collaborated with four other musicians on performance projects.

Timeline

Crew Member

McDonald's
06.2021 - 06.2022

Sales Associate

At Home Decor Superstore
04.2021 - 06.2021

Retail Sales Associate

Guess
05.2020 - 01.2021

Bachelor of Arts - Music

Cleveland State University

High School Diploma -

Honeoye Falls-Lima Senior High School
Morgan McMahon