JAMES WILLIAMS
Roanoke,United States
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Warehouse Supervisor
Capstone Logistics LLC.
05.2022 - Current
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Used warehouse management software to reconcile daily inventory.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Developed safety programs to protect workers and reduce injuries.
Operations Manager
The McGee Group
02.2019 - 03.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Assistant Warehouse Manager
Coca-Cola Distribution
03.2014 - 02.2019
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Supervised warehouse operations by managing employees during shifts.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Tracked production and quality control systems to proactively identify deficiencies.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Warehouse Supervisor
DHL Supply Chain
04.2011 - 01.2014
- Determined staffing needs, developing schedules to staff all shifts.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Monitored production levels and implemented measures to increase output.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new team members on proper and safe use of tools and equipment.
Education
BBA - Business Management
Robinson College of Business
Atlanta, GA05.2021
High School Diploma -
Dekalb School Of The Arts
Avondale Estates, GA05.2011
Skills
- Warehouse Logistics
- Stock Audits
- Assembly and Production
- Shipping and Receiving Operations
- Logistics Oversight
- Health and Safety Compliance
- Business Development
- Production
Timeline
Warehouse Supervisor
Capstone Logistics LLC.
05.2022 - Current
Operations Manager
The McGee Group
02.2019 - 03.2022
Assistant Warehouse Manager
Coca-Cola Distribution
03.2014 - 02.2019
Warehouse Supervisor
DHL Supply Chain
04.2011 - 01.2014
BBA - Business Management
Robinson College of Business
High School Diploma -
Dekalb School Of The Arts
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