JAMES WILLIAMS
New York,NY
Summary
Customer-focused professional with strong communication, problem-solving, and time management skills. Experienced in fast-paced environments, delivering high-quality service, resolving customer issues efficiently, and maintaining accuracy in operations. Proven ability to collaborate with teams and ensure customer satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Customer Support Associate
UPS Customer Center
03.2022 - 01.2024
- Handled customer inquiries and resolved issues efficiently
- Maintained high satisfaction ratings
Warehouse Assistant
- Organized inventory and shipments
- Worked in fast-paced environment
Education
Bachelor of Science - Science Education
Rockland Community College
Suffern, NY 03.2018 - 02.2023
Skills
Customer Support & Client Communication
Problem Solving & Conflict Resolution
Time Management & Multitasking
Team Collaboration & Coordination
Inventory Management & Order Processing
Attention to Detail & Accuracy
Timeline
Customer Support Associate
UPS Customer Center
03.2022 - 01.2024
Bachelor of Science - Science Education
Rockland Community College
03.2018 - 02.2023