Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Williams III

Certified IT Support
Houston,TX

Summary

Certified IT Support Specialist with expertise in end-to-end debugging and networking protocols. Skilled at maintaining secure, high-performing IT environments, and dedicated to effective problem-solving. Committed to continuous learning and collaboration in tech environments.

Overview

15
15
years of professional experience
2
2
Certifications

Work History

Warehouse Clerk

Ethan Allen Furniture
Houston, Texas
12.2024 - Current
  • Organized inventory efficiently.
  • Showcasing strong attention to detail, and data management skills.
  • Verified product accuracy.
  • Applying meticulous inspection techniques, similar to those used in IT quality assurance.

Logistics Specialist

PepsiCo
Rosenberg, Texas
01.2022 - 12.2024
  • Developed strategies to improve process efficiency.
  • Demonstrating analytical skills that are valuable in IT support.
  • Collaborated with teams to resolve challenges.
  • Worked with team members to improve process integration and flow.
  • Highlighting problem-solving abilities critical in tech environments

Warehouse Clerk

Ethan Allen Furniture
Houston, Texas
03.2011 - 11.2021
  • Processed incoming shipments and verified product accuracy against packing lists.
  • Maintained cleanliness and safety standards throughout the warehouse area.
  • Inspected products for quality assurance before distribution to retailers.

Education

High School Diploma -

Central High
Omaha, NE

Skills

  • Network security
  • System updates
  • Technical documentation
  • Troubleshooting hardware
  • Remote support

Certification

Google IT Support Specialist Certificate — A credential demonstrating proficiency in IT fundamentals and preparing for technical support roles.

Timeline

Warehouse Clerk

Ethan Allen Furniture
12.2024 - Current

Logistics Specialist

PepsiCo
01.2022 - 12.2024

Warehouse Clerk

Ethan Allen Furniture
03.2011 - 11.2021

High School Diploma -

Central High
James Williams IIICertified IT Support