James Wilson Jr.
Sicklerville,NJ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help a team achieve company goals. I’m a very detail-oriented team player with strong organizational skills. The ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training. Outgoing individual with well-honed labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent Warehouse Associate offering years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities. Resourceful worker with years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities.
+ Type or edit your summary here
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dangerous Goods Agent
FedEx
10.2023 - Current
- Improved shipping efficiency for dangerous goods by streamlining processes and procedures.
- Assisted customers in navigating complex regulatory requirements for transporting dangerous goods across borders, facilitating timely delivery of shipments without penalties or delays.
- Enhanced operational efficiency by providing hands-on training and coaching to team members on best practices for handling dangerous goods safely.
- Increased safety awareness by conducting thorough inspections of dangerous goods shipments.
- Served as a liaison between carriers, shippers, and regulatory agencies to facilitate the safe transport of dangerous goods.
- Evaluated existing processes for handling hazard class-specific products; Implemented improvements based on findings that increased overall efficiency while maintaining safety standards.
- Established strong relationships with regulatory agencies, allowing for smoother communication and resolution of compliance issues related to dangerous goods transportation.
Delivery Driver
Delivery Nation
07.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sales Associate
Foot Locker
06.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Winslow Township High School
Atco, NJ06.2023
Skills
- Transportation Safety Protocols
- Personal Protective Equipment
- Firefighting Capabilities
- Security Awareness Training
- Hazardous Materials Handling
- Emergency Response Planning
- Inventory Control Systems
- Risk assessment proficiency
- Biological Substance Familiarity
- International shipping regulations
- Customer Service
- Problem-Solving
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Customer Relations
- Time Management
- Training and mentoring
- Decision-Making
- Excellent time management skills
- Cash Handling
- Adherence to high customer service standards
- Team Building and Leadership
- Customer Relationship Management (CRM)
- Conflict resolution techniques
- Relationship Building
- Handling Escalations
- Call Center Management
- Account Management
- Staff Training
- Positive and Constructive Feedback
- Product Knowledge
- Scheduling Management
- Deadline Management
- Meeting facilitation
- Virtual Collaboration
- Database entry
- Billing and Invoicing
- Client Relationships
- Administrative Support
- Scheduling and calendar management
- Telephone Etiquette
- Team Support
- Quality Assurance
- Project regulations
- Meeting Scheduling
- Critical design review
- Research abilities
- Documentation Management
- Deliverables coordination
- Mail Routing
- Customer Relationship Management
- Work Planning and Prioritization
Certification
- Electrician Certified- May, 2024
Timeline
Dangerous Goods Agent
FedEx
10.2023 - Current
Delivery Driver
Delivery Nation
07.2023 - Current
Sales Associate
Foot Locker
06.2022 - 11.2022
High School Diploma -
Winslow Township High School