Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Wise

Engelwood

Summary

Dynamic and adaptable professional with a proven track record at Navy, enhancing office efficiency and client satisfaction through exceptional organization and effective communication. Skilled in office administration and customer service, adept at fostering team collaboration and streamlining processes. Demonstrates leadership and problem-solving abilities, contributing to significant improvements in workplace productivity and client relations.

Overview

9
9
years of professional experience

Work History

Yeoman Assistant

Navy
05.2021 - 10.2024
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
  • Managed complex travel arrangements and accommodations, resulting in seamless business trips for executives.
  • Prepared meeting agendas and materials, facilitating productive discussions among team members during meetings.
  • Oversaw inventory management for office supplies, anticipating needs based on usage trends to minimize downtime due to stock shortages.
  • Coordinated schedules for multiple stakeholders, ensuring punctual meetings and optimal time management.
  • Assisted with event planning and coordination, leading to successful company gatherings and team-building activities.
  • Resolved administrative issues promptly by identifying root causes and implementing effective solutions.
  • Handled sensitive information discreetly while maintaining strict confidentiality standards at all times.
  • Contributed to a positive workplace culture through active participation in team-building activities and open communication with colleagues.
  • Developed strong relationships with clients through attentive service and prompt communication, increasing client satisfaction rates.
  • Provided comprehensive support to senior leadership, ensuring timely completion of tasks and projects.
  • Collaborated with cross-functional teams to complete projects efficiently, fostering a positive work environment.
  • Drafted correspondence on behalf of executives, demonstrating professionalism and attention to detail in written communications.
  • Assisted with onboarding new employees by creating orientation materials and providing training sessions.
  • Organized and maintained filing systems, improving document accessibility and reducing retrieval time.
  • Reduced paperwork backlog by digitizing documents into an accessible online system.

Dog Handler

2nd Family Dogs
01.2019 - 12.2019
  • Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
  • Managed up to 250 dogs of varying breeds and sizes, providing attentive care.
  • Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
  • Provided a safe environment for dogs by conducting thorough evaluations of each animal''s temperament and behavior before handling them.
  • Collaborated with fellow team members to create a smooth workflow between handlers, groomers, trainers, and other staff at the facility.
  • Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Reduced instances of behavioral issues among dogs by implementing structured routines during daily activities such as feeding, walking, and playing.
  • Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
  • Developed strong relationships with clients, resulting in repeat business and referrals due to outstanding service as a dog handler.
  • Contributed positively to the overall atmosphere within the workplace by fostering camaraderie among coworkers through teamwork initiatives on complex projects such as event planning and community outreach.
  • Incorporated positive reinforcement methods to correct behavior problems and train for competitions, law enforcement use, and home security.
  • Provided exceptional customer service, addressing client inquiries promptly and professionally, resulting in increased satisfaction ratings for the company.
  • Increased dog training success rates by utilizing positive reinforcement techniques and maintaining consistency in commands.
  • Improved client retention through excellent communication skills, addressing concerns, and delivering progress updates on their dog''s training progress.
  • Enhanced client satisfaction by providing exceptional care and attention to their dogs during handling sessions.
  • Reduced instances of behavioral issues in shelter environment by implementing structured daily routine for dogs.
  • Fostered positive relationships with dog owners through empathetic communication and regular updates on their pets' welfare.
  • Improved customer satisfaction by providing detailed progress reports and personalized training advice for each dog.
  • Implemented behavior modification techniques to correct problematic behaviors, improving dogs' adoptability and owner satisfaction.
  • Fostered safe and stimulating environment for dogs, significantly reducing stress-induced behaviors.
  • Improved dogs' socialization skills with consistent exposure to new people and animals, reducing anxiety and potential aggression.
  • Facilitated successful adoptions by matching dogs' temperaments and needs with prospective owners' lifestyles.
  • Kept animals stimulated with variety of enrichment activities.

Store Associate

RaceTrac
01.2018 - 01.2019
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Participated in training sessions to stay updated on product information and company policies.
  • Collaborated with team members to execute promotional events, leading to increased sales.
  • Supported store security measures by reporting suspicious activities, contributing to safe shopping environment.
  • Implemented loss prevention strategies, contributing to decrease in shrinkage rates.
  • Maintained clean and inviting store environment, encouraging longer visits from customers.
  • Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.
  • Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
  • Promoted store loyalty program to customers, significantly increasing membership enrollment.
  • Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
  • Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.

Store Associate

Target
01.2016 - 01.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.

Seasonal Worker

Big Lots
10.2015 - 01.2016
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Communicated with coworkers and management to report challenges.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
  • Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
  • Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
  • Collaborated with colleagues to ensure smooth operations during high-traffic times, minimizing wait times for customers.
  • Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
  • Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
  • Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
  • Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.

Education

High School Diploma -

Liberty High School
Frisco, TX
06-2012

Skills

  • Adaptable to change
  • Exceptional organization
  • Office administration
  • Maintaining records
  • Document preparation
  • File management
  • Calendar management
  • Project Support
  • Meeting coordination
  • Customer service
  • Loading and unloading
  • Order picking
  • Stock organization
  • Product sorting
  • Heavy lifting
  • Warehouse operations
  • Product labeling
  • Stock replenishment
  • Merchandise pick-up procedures
  • Shipment preparation
  • Product merchandising
  • Shipment processing
  • Return processing expertise
  • Hospitality and accommodation
  • Sales floor replenishment
  • Barcode scanning
  • Promotional display building
  • Pallet staging
  • Merchandising assistance
  • Return processing
  • Pick-up policies
  • Stockroom arrangements
  • Relationship building
  • Decision-making
  • Adaptability and flexibility
  • Effective communication
  • Active listening
  • Team collaboration
  • Organizational skills
  • Troubleshooting skills
  • Excellent communication
  • Reliability
  • Multitasking Abilities
  • Problem-solving abilities
  • Leadership skills
  • Attention to detail
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Delivery processing
  • Storeroom organization
  • Task prioritization
  • Interpersonal skills
  • Self motivation
  • Analytical thinking
  • Goal setting
  • Risk assessment
  • Professionalism
  • Preventive Maintenance
  • Adaptability
  • Written communication
  • Analytical skills

Timeline

Yeoman Assistant

Navy
05.2021 - 10.2024

Dog Handler

2nd Family Dogs
01.2019 - 12.2019

Store Associate

RaceTrac
01.2018 - 01.2019

Store Associate

Target
01.2016 - 01.2018

Seasonal Worker

Big Lots
10.2015 - 01.2016

High School Diploma -

Liberty High School

Similar Profiles

CREATE PROFILE
James Wise