Summary
Overview
Work History
Education
Skills
Timeline
Generic
James Wood

James Wood

Systems Administrator
Fort Worth,TX

Summary

Experienced IT professional specializing in hardware server administration, with Windows Server and multiple distributions of Linux.

Overview

14
14
years of professional experience

Work History

Datacenter Operations Specialist

Blue Cross Blue Shield of Texas
Roanoke, Texas
01.2023 - Current

Senior Facilities Engineer

Parkland Health
Dallas, Texas
04.2022 - 01.2023
  • Build out new server and network cabinets as needed
  • Monitor and maintain all Parkland facilities within the DFW area
  • Network connectivity and network support
  • Network troubleshooting, cabling fiber, and cat5e/6 when needed
  • Hardware troubleshooting/replacement on Cisco Blades.

Operations Technician

TierPoint
10.2021 - 06.2022
  • Handle all deliveries going out and coming in
  • Verify external access for all visitors in a 24/7 environment
  • Perform daily walkthroughs of the DC for any issues
  • (RAID walks)
  • Perform hardware upgrades on a variety of hardware, mostly DELL, HP and
  • Cisco.

System Engineer

Buchanan Technologies
Fort Worth
01.2020 - 03.2020
  • Area
  • Part of a domain migration team moving all users to new domains on company laptops and computer systems
  • Covid shut down this project.

IT Analyst II / DCOPS Technician

NCR
10.2015 - 07.2018
  • Dallas/Fort Worth Area - Creation, migration, removal of Active Directory user, group and service accounts
  • Performs basic monitoring, troubleshooting and repair of all aspects of servers, operating systems and hardware
  • Responds to customer impacting events
  • Perform routine maintenance activities to ensure critical updates are maintained within PCI and non-PCI environments
  • Assists in the planning and build out of new server environments from Web
  • App, to Replication and SQL Clusters within national and international data centers
  • Involved with the buildout of non-pci and pci environments within a virtualized environment utilizing Vsphere
  • Including but not limited to adding additional storage space when needed, utilizing logs to troubleshoot vm related issues, and maintaining access for other teams within the organization
  • WSUS Patch Management Administrator for 1000+ Virtual Machines - Linux Patch/Boot Administrator for 500+ Virtual Machines
  • Rackspace, the #1 managed cloud companyyears 9 months

Production Specialist

EMC, Dell, HP
01.2015 - 09.2015
  • Perform quality control checks for server space and power
  • Handle deployment of servers ranging from small to large configurations
  • VNX Storage Deployment
  • Install, configure and maintain all distributions of Windows Server
  • Install, configure and maintain multiple linux distributions: Page 2 of 5
  • Redhat
  • CentOS
  • FreeBSD
  • Debian
  • Ubuntu
  • ESX4/5/5i
  • Installation and hardware replacement for EMC VNX series
  • Installation/Configuration of Cisco ASA 5505, 5510, 5520, 5540, 5550 along with the new ASA 5500-X series
  • Troubleshoot servers hardware and execute replacement/upgrades
  • RAID reconstructs, rebuilds, expansions
  • Memory replacement/upgrades , :2970
  • R900
  • R710/R810
  • R720/R820
  • MD3000/1000
  • MD3200/1200 , :
  • DL385 G1/G2
  • DL585 G2
  • DL360 G9

Data Center Operations Technician III

Cisco, Dell, HP
01.2011 - 09.2015
  • Grapevine
  • Decommission servers, Blades, and SAN/NAS storage devices
  • Install, configure and maintain all distributions of Windows Server
  • Install, configure and maintain multiple linux distributions:
  • Redhat
  • CentOS
  • FreeBSD Page 3 of 5
  • Debian
  • Ubuntu
  • ESX4/5/5i
  • Installation and hardware replacement for EMC VNX Series
  • Installation/Configuration of Cisco ASA 5505, 5510, 5520, 5540, 5550 along with the new ASA 5500-X series
  • Troubleshoot servers hardware and execute replacemenst/upgrades
  • RAID reconstructs, rebuilds, expansions
  • Memory replacement/upgrades , :2970
  • R900
  • R710/R810
  • R720/R820
  • MD3000/1000
  • MD3200/1200 , :
  • DL385 G1/G2
  • DL585 G2

Production Technician

Dell
01.2012 - 01.2013
  • Configure and apply firmware upgrades for Dell 2950/2970, R710, R810
  • R720, R820's
  • Install all Windows and various linux distributions
  • Redhat
  • CentOS
  • FreeBSD
  • Debian
  • Ubuntu
  • ESX4/5/5i
  • Rack and cable (cable management) all of the following servers:, :2970
  • R900
  • R710/R810
  • R720/R820
  • MD3000/1000
  • MD3200/1200
  • HP:
  • DL385 G1/G2
  • DL585 G2
  • Support.com

Technical Support

09.2009 - 01.2011
  • Dallas/Fort Worth Area
  • Handled all incoming calls and chats request for any technical support issues users were having
  • This could range from setting up printers to removing virus/malware, and setting up wireless routers.

Education

Associate's degree - Information Technology

Tarrant County College
May 2006

Skills

  • Top Skills
  • Servers
  • Windows Server
  • Troubleshooting

Timeline

Datacenter Operations Specialist

Blue Cross Blue Shield of Texas
01.2023 - Current

Senior Facilities Engineer

Parkland Health
04.2022 - 01.2023

Operations Technician

TierPoint
10.2021 - 06.2022

System Engineer

Buchanan Technologies
01.2020 - 03.2020

IT Analyst II / DCOPS Technician

NCR
10.2015 - 07.2018

Production Specialist

EMC, Dell, HP
01.2015 - 09.2015

Production Technician

Dell
01.2012 - 01.2013

Data Center Operations Technician III

Cisco, Dell, HP
01.2011 - 09.2015

Technical Support

09.2009 - 01.2011

Associate's degree - Information Technology

Tarrant County College

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James WoodSystems Administrator