JAMES WOOLFREY
Owings Mills,MD
Summary
Senior distribution and supply chain leader overseeing 3PL warehouse, transportation, inventory, customer service, and value-added operations across multiple facilities. Brings executive oversight of P&L, labor planning, WMS/TMS support, compliance, and process improvement while building strong teams and improving service levels and cost control.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Vice President of Distribution & Logistics
The Belts Corporation / Belts Logistics Services
Baltimore, MD
04.2022 - Current
- Returned to Belts in 2022 to lead distribution and logistics operations for a privately held third-party logistics (3PL) organization serving a diverse customer base.
- Provide executive oversight of warehouse, distribution, transportation, customer service and value-added logistics activities across multiple facilities, including Baltimore and Elkridge operations.
- Lead 3PL customer relationships and operational implementations, including onboarding, warehouse transitions, storage programs, order fulfillment, returns, special projects and value-added services.
- Direct warehouse processes for receiving, put-away, picking, loading, shipping, inventory control and exception management; established SOPs and operating standards to improve consistency and accountability.
- Oversee WMS and RF-supported operations, including RAMP WMS, RF scanning, Open Dock check-in and customer-specific operating processes; drives system and process improvements.
- Analyze P&L statements, revenue, labor, storage, handling and other operating metrics to identify profitability opportunities, cost reductions and required staffing adjustments.
- Develop and negotiate customer operating requirements, rate structures, labor assumptions and special-project pricing while protecting service levels and operating margins.
- Manage food-grade and regulated operations with emphasis on BRCGS/SQF, HACCP, OSHA, DOT, HazMat and customer audit requirements; prepare facilities and teams for internal and external audits.
- Lead facility planning, warehouse layout, slotting, capacity utilization, equipment and material-handling requirements, including implementation of customer-specific storage and fulfillment programs.
- Led continuous-improvement initiatives that enhanced labor productivity, optimized warehouse flow, and improved inventory accuracy, customer service, safety and quality standards.
- Recruit, develop and manage operations leaders and frontline personnel; establish staffing plans, training expectations, performance standards and accountability measures.
Vice President Supply Chain
UBEO Business Services
Owings Mills, MD
04.2022 - 01.2022
- Promoted to Vice President of Supply Chain following UBEOS acquisition of Centric Business Systems in January 2022.
- Led supply chain operations for 24 distribution centers across the United States, ensuring efficient logistics and distribution management.
- Implemented a vendor freight-consolidation program that reduced inbound freight costs by 40% and freight damages by 99.9%.
- Automated delivery routing, enhancing on-time customer deliveries through targeted process and technology improvements.
- Designed headquarters distribution center in San Antonio, Texas, and executed strategic planning for future acquisitions and site development initiatives.
- Managed ERP and WMS system conversions and integrated RF technology for receiving and order fulfillment.
- Partnered with executive leadership on strategic initiatives, operational analysis, acquisition planning, compliance and facility development.
Director of Operations / Senior Manager of Supply Chain
Centric Business Systems, Inc.
Owings Mills, MD
08.2018 - 04.2022
- Promoted to Director of Operations in October 2019 after one year as Senior Manager of Supply Chain.
- Led warehousing, transportation, receiving, order fulfillment, purchasing, and distribution activity to ensure seamless operations.
- Designed a new state-of-the-art distribution center and planned operating requirements for warehouse, transportation and fulfillment functions.
- Managed 30+ associates through staffing, training, coaching, performance management and continuous process improvement.
- Negotiated and administered vendor and carrier contracts to achieve competitive pricing, favorable terms and high service levels.
- Created policies, procedures, and disaster preparedness plans to align operations with evolving regulatory and business requirements.
- Developed budgets and monitored warehouse costs to identify opportunities for cost reduction while supporting company objectives.
Vice President of Distribution & Logistics
The Belts Corporation
Baltimore, MD
04.2009 - 08.2018
- Oversaw 1 million square feet of distribution centers and satellite facilities for major 3PL, enhancing service for over 100 clients.
- Led value-added packaging, kitting, assembly, warehousing, order fulfillment, inventory control and customer-specific logistics programs.
- Managed private transportation and fleet operations supporting LTL and full-truckload shipments.
- Managed U.S. Customs Exam Station and Foreign Trade Zone operations in Baltimore.
- Directed food-grade and cold-storage warehousing while maintaining compliance with SQF, BRC, AIB, OSHA and DOT standards.
- Provided total project management for WMS and RF implementations and operational technology initiatives.
- Reduced order-fill error rate to less than 0.001% through process controls, training and operational discipline.
- Eliminated the need for a second shift, generating more than $500,000 in annual cost savings.
- Analyzed P&L statements and operating metrics to identify trends and profitability opportunities, driving necessary corrective actions.
Education
Business Management
The Community College of Baltimore County
Baltimore, MDSkills
- 3PL Operations & Account Management Warehouse management Supply Chain Strategy Fleet management Cost management Warehouse technologies Inventory Control Labor Planning & Productivity Customer Service Value-Added Services Facility Development Process optimization Vendor negotiations Food-Grade Operations Food safety standards Safety compliance Strategic Planning Team Leadership
- Food-Grade Operations
- Food safety standards
- Safety compliance
- Team Leadership
- Customer Service
- Warehouse technologies
Certification
Certifications / Compliance: BRC/BRCGS, SQF, HACCP, Hazardous Materials, OSHA, DOT
Timeline
Vice President of Distribution & Logistics
The Belts Corporation / Belts Logistics Services
04.2022 - Current
Vice President Supply Chain
UBEO Business Services
04.2022 - 01.2022
Director of Operations / Senior Manager of Supply Chain
Centric Business Systems, Inc.
08.2018 - 04.2022
Vice President of Distribution & Logistics
The Belts Corporation
04.2009 - 08.2018
Business Management
The Community College of Baltimore County