Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Open To Work
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Hi, I’m

James Hampton Young

President Business Owner
Lago Vista,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales ManagerSupervisorExecutive Assistant to the Chairman and CEOManagerTechnology Sales Specialist

Work Type

Full TimeContract WorkConsulting

Location Preference

RemoteOn-Site
Location: Austin, TX
Open to relocation: Yes

Important To Me

Career advancementCompany CultureHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing401k matchPersonal development programsWork-life balanceFlexible work hours

Summary

Dynamic leader with proven expertise in sales, negotiation, and crisis management. Increased customer satisfaction and optimized operations, driving significant improvements in company performance Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Overview

20
years of professional experience
4
years of post-secondary education

Work History

For Valor Roofing
St Louis, MO

President
11.2018 - 03.2026

Job overview

  • Fostered partnerships with suppliers and subcontractors to optimize resource allocation and service delivery.
  • Led cross-functional teams in executing large-scale roofing projects, ensuring timely completion and quality standards.
  • Analyzed market trends to identify growth opportunities and inform business development strategies.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Oversaw financial management practices, including budgeting, forecasting, and cost control measures.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.

Gander Mountain
St Louis, MO

Sales Manager
02.2013 - 12.2016

Job overview

  • Developed and implemented sales strategies to enhance revenue growth.
  • Trained and mentored team members on product knowledge and sales techniques.
  • Established strong customer relationships to drive repeat business and loyalty.
  • Led cross-functional initiatives to optimize inventory management processes.
  • Monitored sales performance metrics to ensure achievement of targets and objectives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Established and optimized systems and procedures to drive sales growth by 18%.

Lowes Home Improvment
Chesterfield, MO

Inside Sales Representative
04.2009 - 02.2013

Job overview

  • Provided exceptional customer service, enhancing customer satisfaction and loyalty.
  • Organized product displays to optimize visual appeal and accessibility for shoppers.
  • Trained new associates on product knowledge, sales techniques, and store policies.
  • Educated customers on proper usage of tools, fertilizers, insecticides, and other gardening essentials.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

AESI
St Louis, MO

Construction Foreman Local 110
01.2006 - 06.2011

Job overview

  • Supervised daily construction operations, ensuring adherence to safety protocols and project timelines.
  • Coordinated workflows among subcontractors, enhancing communication and efficiency on job sites.
  • Conducted site inspections to identify hazards and implement corrective actions promptly.
  • Trained and mentored junior crew members on tools, techniques, and safety procedures.
  • Supervised field crews to maximize quality and work efficiency.
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Resolved conflicts among crew members professionally, promoting a cohesive working environment.
  • Collaborated with architects, engineers, and other construction professionals to ensure smooth project execution.
  • Checked equipment to determine if maintenance was required.
  • Lock-out Tag-out procedure

Education

Universityof Montana
Missoula, MT

Bachelor of Arts from Business Management
08.2001 - 05.2004

University Overview

  • [3.5 GPA
  • Elected Captain of the ice hockey team

Skills

  • Leadership team building
  • Negotiation
  • Approachable leader
  • Goal setting
  • Relationship building
  • Expertise in sales
  • Loss prevention
  • Regulatory compliance
  • Product knowledge
  • Training and coaching
  • Microsoft outlook, word, and Excel
  • Customer service
  • Document preparation
  • Executive support
  • Travel arrangements
  • Schedule & calendar planning
  • File organization
  • Strong problem solver
  • Phone etiquette
  • Information confidentiality
  • Professional and mature
  • Excel spreadsheets
  • Task delegation
  • Advanced MS office suite
  • Mail handling
  • Report writing
  • Appointment setting
  • management
  • Social media management
  • Technical support
  • Proofreading
  • Travel coordination
  • Leadership team building
  • Extensive vocabulary
  • AR/AP
  • AS/400
  • Certified in 10-key
  • Reliable and responsible
  • Attention to detail
  • Multitasking
  • Multitasking Abilities

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised a team of 17 staff members.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Promoted products and encouraged customers to upgrade their existing product plans.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
Availability
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Timeline

President

For Valor Roofing
11.2018 - 03.2026

Sales Manager

Gander Mountain
02.2013 - 12.2016

Inside Sales Representative

Lowes Home Improvment
04.2009 - 02.2013

Construction Foreman Local 110

AESI
01.2006 - 06.2011

Universityof Montana

Bachelor of Arts from Business Management
08.2001 - 05.2004

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