James Zawrotny
San Antonio,TX
Summary
Offering excellent interpersonal skills and natural ability to connect with customers, eager to learn and develop in retail environment. Brings understanding of customer service principles and effective communication techniques. Ready to use and develop sales and customer service skills role.
Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
Overview
15
15
years of professional experience
Work History
Transporter
HHS
San Antonio, TX
11.2023 - Current
- Assisted in training new transport team members on protocols and procedures.
- Transported patients safely to and from various departments within hospital premises.
- Assisted nursing staff in preparing patients for procedures and examinations.
- Maintained cleanliness and organization of transport equipment and vehicles.
- Communicated effectively with patients, ensuring comfort during transport.
- Trained new staff on safety protocols and efficient transportation practices.
- Warmly greeted patients and visitors and made each feel welcome.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Delivery Driver
Express Solutions
SA, TX
07.2021 - Current
- 3rd Party for Amazon
- Delivered packages consistently, ensuring timely and accurate distribution to customers.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance.
- Communicated effectively with dispatch to coordinate delivery schedules and resolve issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Delivery Driver
Mercury in Motion
03.2019 - 02.2021
- Navigated routes efficiently, minimizing delivery times while adhering to safety regulations.
- Trained new drivers on company policies, safety protocols, and efficient delivery techniques.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Machine Operator
ACME Technology
San Antonio, TX
01.2018 - 03.2020
- Operated production machinery to ensure efficient workflow and meet production targets.
- Collaborated with team members to optimize manufacturing processes and improve output quality.
- Trained new operators on safety protocols, machine operation, and quality standards.
- Analyzed production data to drive continuous improvement initiatives across the manufacturing line.
CSA
Walmart
01.2011 - 01.2017
- Assisted customers with numerous questions and transaction work in multiple areas electronics-Dairy And department- Online orders
- Assisted with unloading trucks and filled all lanes with new items.
- Assisted in training new associates on customer service protocols and systems.
- Maintained knowledge of store policies to ensure accurate information dissemination.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
High School Diploma -
Thomas Jefferson
San Antonio01-2007
Skills
- Communication
- Multitasking
- Prioritizing
- Organization
- Technical skills
- Interpersonal skills
- Initiative and problem solving abilities
- Dependability
- Certified Box Dot Driver
- Logistics coordination experience
- Customer rapport
- Vehicle safety checklist
- Advanced navigation skills
- Patient transport
- Customer service
- Adaptability to changing conditions
- Excellent communication
- Problem resolution
- Physical stamina and strength
- Safety protocols
- Route planning expertise
- Patient safety
- Patient communication
- Emotional support
- Patient confidentiality
LANGUAGES
English
Timeline
Transporter
HHS
11.2023 - Current
Delivery Driver
Express Solutions
07.2021 - Current
Delivery Driver
Mercury in Motion
03.2019 - 02.2021
Machine Operator
ACME Technology
01.2018 - 03.2020
CSA
Walmart
01.2011 - 01.2017
High School Diploma -
Thomas Jefferson
AWARDS
Graduated With Honors Involved, In extra curriculum activities, Basketball Stage plays, Performance arts Communication skill improvements