James Ziner RT(R)MR
Thorndale,PA
Summary
Experienced leader with a broad-based background with highly competitive and dynamic healthcare organizations. Recognized as a decisive leader and excellent team player. 37 year history of leading local and regional employees to develop and maintain a service that exceeds customer expectations in an ethical and professional environment.
Overview
41
41
years of professional experience
Work History
Clinical Manager of Medical Imaging Services
Warren Memorial Hospital / Valley Health Corp
Front Royal, VA
03.2021 - Current
- Participated in the development and design of Warren Memorial Hospital’s Medical Imaging Department in their new, $100mm hospital
- Led Warren Memorial Hospital’s Medical Imaging Team through their transfer to the new hospital June 23, 2021.
- Achieved COPN Certification (Certificate of Public Need) to convert mobile MRI to fixed MRI, as well as add a second CT Scanner to the new hospital project.
- Progressive year over year growth with current annual revenues exceeding $60mm.
- Consistently maintain productivity over 100% in the 70th percentile rank.
- Expanded modalities creating leadership levels for advancement.
- Added MINS services to Medical Imaging.
- Participate as hospital’s 'On Call Administrator'.
- Mentor new leaders in other departments.
- Managed hospital’s Business Office, Guest Services and Patient Transportation Services.
- Successfully consolidated and relocated HIM and Business Office to create expansion space.
- Maintain Tier 1 Leader Index in Employee Engagement through Press Ganey.
- Maintain Patient Experience Top Box scores over 90% through Press Ganey.
- Actively participate in monthly PIC (Performance Improvement Committee) meetings.
- Member of ECPI University’s Advisory Board for Radiology.
- Member of system Imaging Oversight Committee.
Director of Southern Region Medical Imaging Services and Cardiopulmonary Services
Valley Health Corp
Winchester, VA
08.2018 - 03.2021
- Expanded operational oversight for Medical Imaging encompassing the Southern Region. This includes Shenandoah Memorial Hospital, Page Memorial Hospital, and Warren Memorial Hospital.
- Acquired an additional mobile MRI Scanner to expand services in the Southern Region.
- Developed logistics to provide mobile MRI services to Valley Health’s two West Virginia hospitals, achieving vast improvement in MRI revenues while drastically reducing expenses.
- Developed a Clinical Manager Leadership Model for Medical Imaging in the Southern Region.
- Participating member of the Valley Health System Imaging Oversight Committee, providing executive leadership in setting standards to provide high quality, standardized imaging care throughout the system.
- Expanded PMH staffing to provide 24 / 7, in-house Respiratory Therapy Services.
- Expanded PMH staffing in Cardiac and Pulmonary Rehab Department to extend services from three to five days per week.
Director of Medical Imaging and Cardiopulmonary Services
Shenandoah Memorial Hospital / Valley Health Corporation
Woodstock, VA
03.2012 - 08.2018
- Oversee daily operations of the Radiology and Cardiopulmonary Departments.
- Responsible for developing and empowering 36 professionals including multi-modality Radiologic Technologists, Respiratory Therapists and heavy equipment drivers.
- Oversee the development and expansion of Mobile Imaging Services.
- Develop and maintain operational budgets in excess of $30mm in annual revenues.
- Develop and maintain annual capital budgets.
- Progressive year over year growth.
- Led a team of professionals utilizing LEAN Principles to improve the workflow of the Radiology Department.
- Long history of successful TJC (The Joint Commission) accreditation.
- Oversee the ACR (American College of Radiology) accreditation for all imaging modalities.
- Participate in succession planning and develop employees to become leaders in their departments.
- Continuous improvement of patient satisfaction scores tracked by NRC Health.
- Developed an outpatient diagnostic center that achieved IDTF (Independent Diagnostic Testing Facility) recognition through CMS.
- Developed a business model to expand the services of the outpatient diagnostic center to include Cardiovascular Ultrasound and EKG.
- Expanded Radiology services to become only the second of six hospitals in the system to perform minimally invasive procedures.
- Relocated and expanded the Cardiac and Pulmonary Rehab Department which consistently exhibited month over month growth.
- Developed and empowered leaders and staff in the Cardiac and Pulmonary Rehab Department to network with other departments in the hospital to provide weekly educational services to our patients. These include nutrition, exercise, medication management, diabetes management and behavioral health.
- Renovated and improved the comfort of the Sleep Lab which became a model for the other system hospitals.
Manager, Affiliated Imaging Services
Valley Health Corporation
Winchester, VA
10.2011 - 03.2012
- Responsible for the daily and business operations of a joint venture MRI imaging facility.
- Conduct monthly board meetings with the joint venture partners.
- Created and developed the Corporate Mobile Imaging Service Line.
- Responsible for the daily, business and logistical operations of the mobile MRI and PET CT imaging service line that services five hospitals.
- Web development.
- Business development for associated entities.
- Conduct quarterly financial review meetings with contracted entities.
- Provide training to new drivers in logistics and equipment operation.
- Monitor and enforce DOT compliance.
Area Administrator
HealthSouth Corporation
Birmingham, Alabama
06.2003 - 01.2011
- Provided operational support for 8 diagnostic medical imaging facilities in Pennsylvania, Massachusetts, New Jersey, New York and Kentucky.
- Generated over $28 million annually in revenues resulting from direct marketing oversight and streamlined operational processes.
- Created and revised annual operating budgets.
- Prepared ongoing monthly forecasts to support budgets.
- Mentored newly promoted managers with operational procedures and leadership skills.
- Identified and facilitated the closure of facilities not in the core markets of the corporation.
- Reconciled and reported discrepancies found in the monthly financial statements.
- Evaluated and approved accounts receivables requiring adjustments.
- Complied with and enforced corporate compliance initiatives.
- Created and executed marketing campaigns, including new product introductions and existing product development.
- Created and delivered business development and technical service presentations to internal management, peers, college students and external community leaders.
- Created solutions in product upgrades that led to system improvements and streamlined processes.
- Implemented client training and supervised software integration on clients’ computer operating systems.
- Worked closely with company executives to identify new business opportunities and participated in the sales process.
- Executed change agent initiatives and training during business transitions.
- Trained employees on new RIS systems.
- Developed and implemented employee 'empowerment' instilling a stronger sense of responsibility, self-confidence and sustainable morale.
Center Administrator
HealthSouth Corporation
Birmingham, Alabama
10.1989 - 06.2003
- Delivered operational goals and objectives critical to achieving / exceeding budgeted revenues and volumes.
- Participated in direct marketing activities to increase sales and establish a loyal referral base.
- Developed and implemented a plan that expanded our operational services and revenues by creating a Women’s Wellness Center.
- Recognized at annual meetings with three awards attributed to operational excellence, exceeding budgeted revenues and delivery of outstanding customer service.
- Obtained initial JCAHO (Joint Commission on Accreditation of Healthcare Organizations) accreditation with zero findings.
CT Technologist
Penn State Milton S. Hershey Medical Center
Hershey, PA
05.1987 - 10.1989
- Operated CT scanning equipment for a Level I trauma center.
Radiologic Technologist
Polyclinic Medical Center
Harrisburg, PA
07.1985 - 05.1987
- Performed x-ray imaging using various equipment to ensure accurate diagnostics for patient care.
Education
Radiologic Technology - Student
Lee Hospital School of Radiologic Technology
Johnstown, PA07-1985
Skills
- EPIC HIS
- RIS systems
- Web-based reporting tools
- Service line development
- Imaging center development
- Budget development
- Financial reporting
- Operations analysis
- Process improvement
- Project management
- Strategic planning
- Complex problem solving
- Needs assessments
- Talent management
- Targeted talent acquisition
- Staff development
- Employee coaching
- Quality Assurance
- Studer principle experience
- LEAN principle experience
- Proficiency with Microsoft Office Suite
- Account maintenance
- Conflict resolution
- Customer targeting
Affiliations
Registered member of the ARRT (American Registry of Radiologic Technologists) with registrations in Radiologic Technology and Magnetic Resonance Imaging
Timeline
Clinical Manager of Medical Imaging Services
Warren Memorial Hospital / Valley Health Corp
03.2021 - Current
Director of Southern Region Medical Imaging Services and Cardiopulmonary Services
Valley Health Corp
08.2018 - 03.2021
Director of Medical Imaging and Cardiopulmonary Services
Shenandoah Memorial Hospital / Valley Health Corporation
03.2012 - 08.2018
Manager, Affiliated Imaging Services
Valley Health Corporation
10.2011 - 03.2012
Area Administrator
HealthSouth Corporation
06.2003 - 01.2011
Center Administrator
HealthSouth Corporation
10.1989 - 06.2003
CT Technologist
Penn State Milton S. Hershey Medical Center
05.1987 - 10.1989
Radiologic Technologist
Polyclinic Medical Center
07.1985 - 05.1987
Radiologic Technology - Student
Lee Hospital School of Radiologic Technology