Lisandra Leiva Ramirez
Sunny Isles Beach,FL
Summary
. Compassionate Clinical Assistant with experience in a variety of healthcare settings. Strengths include patient care, medical terminology understanding and clinical procedures knowledge. Previous work demonstrated significant impact through effective team collaboration, problem-solving skills, and commitment to patient health and wellness.
Overview
5
5
years of professional experience
Work History
Clinical Assistant, Imaging Services
University Of Miami Hospital And Clinics
Miami, FL
09.2023 - Current
- Manage patient records, assist in patient intake, and ensure efficient handling of medical documentation.
- Review patient charts prior to appointments to ensure the accuracy of information.
- Incorporate outside records into charts and EHR systems.
- Assist in scheduling appointments for MRI, CT scans, and MSK procedures in a timely manner.
- Answer phones and respond to inquiries from patients or family members professionally.
- Work collaboratively with other healthcare professionals to ensure high-quality patient care.
- Guide patients to exam rooms, answer general questions, and prepare patients for the physician by explaining procedures.
- Inform patients about the medications to take prior to imaging exams and the preparations.
- Relay messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
- Triage of patients' orders, medications, and lab results before appointments.
- Follow all patient care protocols in imaging services.
- Maintain an MRI safety environment following the safety protocols.
- Interact closely with practitioners, nurses, and patients, and use effective interpersonal, active listening, and communication skills.
Front Desk Receptionist
Lakes Radiology
Miami Lakes , FL
07.2023 - 09.2023
- Greeted patients warmly and checked them in efficiently.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Ensured waiting area remained clean and organized for patient comfort.
- Assisted patients with insurance forms and documentation requirements.
- Maintained confidentiality of patient records following HIPAA regulations.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Explained policies and procedures to visitors.
Radiology Technologist
Arnaldo Milian Hospital
Santa Clara, CUBA
09.2020 - 08.2022
- Operated imaging equipment to capture diagnostic images for patient evaluation.
- Prepared patients for radiographic procedures, ensuring comfort and understanding.
- Operated CT scanner to capture detailed images for diagnostic purposes.
- Operated mammography equipment to perform high-quality imaging procedures.
- Assist physicians with the C-Arm machine in the surgery room .
- Assisted radiologists in conducting specialized examinations and interpreting results.
- Maintained cleanliness and organization of the imaging suite and equipment.
- Followed safety protocols to reduce radiation exposure during procedures.
- Communicated effectively with colleagues, supervisors, doctors and other staff members regarding patient status.
Education
Bachelor of Science - Medical Imaging Technology
University of Medical Science
CUBA06-2020
Skills
- Proficient in managing the Epic system
- Solid knowledge of medical terminology
- Passionate about medical research
- Self-motivated and quick to learn in fast-paced environments
- Strong team member with effective communication skills
- Demonstrated ability to recall procedures, codes, and protocols accurately, supporting efficient patient care and documentation
- Honest, reliable, and responsible professional
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Clinical Assistant, Imaging Services
University Of Miami Hospital And Clinics
09.2023 - Current
Front Desk Receptionist
Lakes Radiology
07.2023 - 09.2023
Radiology Technologist
Arnaldo Milian Hospital
09.2020 - 08.2022
Bachelor of Science - Medical Imaging Technology
University of Medical Science
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