James B. Doyle III
868 Lennox Road Clarksville,TN
Summary
Highly motivated and dedicated individual experienced in excellent customer service. Able to function at a fast paced level in a wide variety of settings. Detailed-oriented professional with strong people person and communication skills. Ability to learn quickly and multi-task. Desire growth opportunity and long-term stability.
Overview
6
6
years of professional experience
Work History
Barista
Green Beans Coffee
Nashville, TN
05.2023 - 11.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Used POS system to accurately enter orders and process payments.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Balanced cash drawer and prepared total sales tally for daily bank deposits.
Produce/Floral Clerk
Publix
Clarksville, TN
10.2021 - 09.2022
- Fills, rotates, and clean produce cases, racks, displays, shelves,cooler, and back rooms.
- Unload products from trucks and organizes coolers and back rooms.
- Breaks down pallets and separate produce for sales floor, cooler and back room prep areas.
- Processes, chop, wrap/package produce/fruit items prior to filling refrigerated cases/coolers.
- Create floral arrangements to display and sell
- Perform plant maintenance tasks, including watering, trimming, and rotating products for best merchandising.
- Sweeps and mop sales floor, stock room, and coolers.
- Assist with other duties as assigned.
Barista
Elevate Gourmet Brands
Nashville, TN
10.2020 - 04.2021
- Processed drink orders that range from basic to complex, quickly and efficiently.
- Sell and merchandised other store products such as pastries, coffee beans/grounds and drink wares.
- Monitored and manage inventory of supplies and equipment.
- Baked and prepared pastries, sandwiches and other seasonal specialty items.
- Restocked cafe bar and food display case. Ensure each item is properly sealed and labeled.
- Maintained a clean working environment at all times. Washed, sanitized and cleaned all stations and equipment.
- Balanced cash drawer and prepared total sales tally for daily bank deposits.
Barista
Green Beans Coffee Company
Fort Campbell, Kentucky
01.2019 - 03.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Balanced cash drawer and prepare total sales tally for daily bank deposits.
Education
High School Diploma -
Guahan Family Academy
Dededo, GU06.2019
Skills
- Superior customer service
- Excellent interpersonal skills
- Personable and friendly
- Quick learner
- Excellent listening & skills
- Strong multi-tasking
- Time Management expertise
- Calm and courteous demeanor
- Adaptive team player
- Effective problem solving
- Computer proficiency
- Flexible work schedule
Timeline
Barista
Green Beans Coffee
05.2023 - 11.2024
Produce/Floral Clerk
Publix
10.2021 - 09.2022
Barista
Elevate Gourmet Brands
10.2020 - 04.2021
Barista
Green Beans Coffee Company
01.2019 - 03.2020
High School Diploma -
Guahan Family Academy