Dale Saylors

• Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
• Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
• Discussed nature of funeral service, disposition of remains and funeral costs with family members.
• Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
• Secured and filed burial permits and made funeral arrangements.
• Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
• Communicated with insurance companies to secure death benefits for payment of services.
• Discussed pre-arranged funeral options and explained pricing to clients.

• Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
• Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
• Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
• Picked up deceased at private homes, hospitals and county morgues.
• Discussed pre-arranged funeral options and explained pricing to clients.
• Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
• Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
• Performed embalming procedures and updated case study reports.
• Monitored 200 high-volume phone lines and displayed proper phone etiquette.

• Displayed highest level of professionalism and sensitivity when dealing with grieving family members concerning event and disposition.
• Picked up deceased at private homes, hospitals and county morgues.
• Completed death certificates, burial permits and other legal documents for families.
• Embalmed over 300 cases per year.
• Secured and filed burial permits and made funeral arrangements.
• Discussed nature of funeral service, disposition of remains and funeral costs with family members.
• Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
• Embalmed human remains to slow decomposition to achieve term preservation.
• Arranged transportation between sites and countries via common or air freight carrier.

• Sutured incisions with meticulous precision and attention to detail.
• Adhered to health and sanitation laws for all embalming processes.
• Prepared remains for services, viewings and cremations.
• Assisted with autopsies, reports and transport.
• Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
• Completed incisions to withdraw blood and waste and inserted embalming fluid with pump.
• Coordinated body preparation and preservation.
• Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.

Managed funeral home operations, staff recruitment and training, merchandise purchasing and pricing, inventory management, finances, and pre-need client acquisition through seminars, direct marketing, and referrals. Advised clients on available resources, determined future needs, and contacted newspapers and organizations. Met with families of the deceased to discuss funeral service requests, disposition of remains, coordination with clergy, and availability as a resource for support. Arranged transfer of remains, oversaw embalming preparation, coordinated burials, and cremations, and completed legal documentation. Established relationships with vendors to provide additional services to meet client needs, including flowers, catering, and cemeteries.

• Responsible for overseeing the facility as F.D.F.C.C
• Processed all-night calls for pick-up and processing.
• Promoted to F.D.C.C. to handle the full operations of the facility.
• Updated paperwork for all transports and informed the day operations of any changes.
• Proficient use of proprietary computer systems and common business applications.
• Answered calls to act as the first point of contact with health facilities and the decedent's family.
• Scheduled pick up and transport of decedent from place of passing
• Consulted with families of the deceased regarding funeral arrangements.
• Ensured all company paperwork and state documents are completed and filed to maintain compliance with state laws and corporate policies.

The scientific study of death and the practices associated with it, including the study of the needs of the terminally ill and their families. The science portion includes chemistry, pathology, microbiology, text book embalming theory, business law, accounting and Et-al.

• Extracurricular Activities: scuba diving, fishing, camping, church and spending time with my family.

Mass communication is multi-disciplinary in nature, incorporating elements of related fields such as strategic communication, health communication, political communication, integrated marketing communications, journalism, live stage drama, speech and broadcast Television/ radio skills.