James Daniel Anderson
Operations Manager
Harlem,GA
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Operations Manager
All American Road Services Of Augusta
Augusta, United States
10.2009 - Current
- Worked in matrix management environment with oversight of division level managers, operations, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Developed systems to track and log work issues.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reviewed operations reports to understand numbers and trends.
- Increased profit by assisting in exponential growth.
- Managed 10-50 technicians on daily basis.
- Assisted in growing business tenfold over 6 years.
Owner
Southeastern Bath Repair & Remodeling
Appling, GA
08.2007 - 08.2009
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Trained and developed team members to build human capital.
- Prepared annual budgets with controls to prevent overages.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Founded and grew business to sustainable size in less than one year
- Routinely managed 3-5 employees and several subcontractors
Education
Bachelor of Science - Business Management
Georgia Military College- Augusta Campus
Augusta, GA 04.2022 - Current
Associate of Science - General- Business
Georgia Military College- Augusta Campus
Augusta, GA 08.2011 - 03.2013
Skills
Work flow planning
Certification
Six Sigma White Belt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Bachelor of Science - Business Management
Georgia Military College- Augusta Campus
04.2022 - Current
Six Sigma White Belt
03-2022
Associate of Science - General- Business
Georgia Military College- Augusta Campus
08.2011 - 03.2013
Operations Manager
All American Road Services Of Augusta
10.2009 - Current
Owner
Southeastern Bath Repair & Remodeling
08.2007 - 08.2009
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