James E. Berry III
Killeen,TX
Summary
Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Reviewing records and making sound judgments about personnel, risks and field operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Machine Research and Intelligence Analyst / Content Engineer
GlobalLogic
01.2023 - Current
- Team Lead
- Supported decision-makers by providing timely, accurate, and relevant assessments of emerging threats.
- Maintained subject matter expertise in assigned areas of responsibility through ongoing professional development activities.
- Developed standard operating procedures for intelligence operations and activities.
- Artificial intelligence, machine learning, natural language processing & robotics / RPA analyst on contract at GlobalLogic, rated #15 in the Everest Group Engineering Services Top 50 and owned by top 10 technology firm, Hitachi
- Earned 100%+ KPI scores & commendations in creativity & proactivity on top 10 technology client
- Exceeded all baseline performance metrics in all KPI categories, e.g., quality, volume, accuracy etc
- Discovered & shared out best practices on edge cases on 8 projects in 3 months
- Scaled high-performing teams through outstanding deliverables / SOPs highlighted in training videos
Photographer / Customer Service Specialist/ Equipment maintenance
Lifetouch School Photography
08.2020 - 12.2022
- Managing myself and my team’s day to day activity at schools to reach goals
- Repair equipment and troubleshoot issues daily
- Update computer systems and cameras routinely
- Answer calls to help walk coworkers through technical issues
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
- Oversee the flow of cash or financial instruments
- Prepare operational or risk reports for management analysis
- Recruit staff members and assist in training
- Analyze school rosters and plan a proficient photo day
- Picking up and transferring equipment daily for company needs
- Data collection
- Shipping domestically and internationally.
Air Traffic Controller
US Army
07.2017 - 07.2019
- Tactical Terminal Control System (ATCS #, Served as an Air Traffic Controller apart of 1st Air Cav TTCS team
- Developed and maintained the Facility Training Manual (FTM) and Facility Training Program (FTP)
- Evaluated the operational effectiveness of facility systems and equipment, recorded and reported outages and took action to correct discrepancies
- Provided course material and training aids to supplement the FTP
- Maintained records and evaluated the progress of new personnel
- Established all Letters of Agreements (LOA), Facility Memorandums, and Operations Letters
- Assigns and directs all phases of subordinates' work
- Ensures personnel receive on-the-job training (OJT) and conducts assessments of training through controller evaluations (DA Form 3479-1) Trainee/Controller Evaluation
- Conduct Position Qualification evaluations and maintain facility records
- Ensures personnel are current and proficient
- Assist and advise controllers during emergencies
- Notify search and rescue facilities of aircraft in distress and provide assistance and advice
- Conducted testing and practical evaluations for trainees
- Maintained custodial control of all facility forms, and publications
- Performs duties as an ATC Specialist (Terminal) providing a safe, orderly, expeditious and efficient handling of over 350,000 aircraft annually
- Coordinated with various agencies for weather information, equipment maintenance, airfield related phenomena, and military protocol
- Observe and disseminate Automatic Terminal Information Service (ATIS); broadcast current meteorological information to applicable parties
- Monitor and provide positive control in controlled and non-controlled movement areas
- Coordinate for explosive detonation, UAV operation, runway barrier changes, and various other events affecting normal operations
- Provided expeditious handling to emergency troops
- Coordinated with Emergency Dispatch Services, Fire Department, Hospital and Base Operations.
Education
High School Diploma -
Harker Heights High School
06.2016
Associate of Science - Computer Science
Central Texas College
01.2024
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Salt Lake City, UT05.2025
Skills
- Attention To Detail
- Strong critical thinking capabilities
- OS - Linux, Windows, Mac
- Troubleshooting
- Application Installation
- Research and analysis
- Excellent Communication
- Flexible and Adaptable
- Self-Motivated
- Hold a Secret clearance
Certification
Active Secret Security Clearance
CompTIA A+ - CompTIA
Machine Learning – Skillsoft
Big Data Concepts: Big Data Essentials – Skillsoft
Spark for High-speed big Data Analytics - Skillsoft Python: Introduction – Skillsoft
Google Cybersecurity certification – Coursera
Certified Information Systems Auditor (CISA) 2019: Data Privacy & Risk-Skillsoft
Certified in Systems(CC): Core Security Principles & Risk Management – Skillsoft
Google IT support Professional Certificate
Timeline
Machine Research and Intelligence Analyst / Content Engineer
GlobalLogic
01.2023 - Current
Photographer / Customer Service Specialist/ Equipment maintenance
Lifetouch School Photography
08.2020 - 12.2022
Air Traffic Controller
US Army
07.2017 - 07.2019
High School Diploma -
Harker Heights High School
Associate of Science - Computer Science
Central Texas College
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University