Jamese Madongorere
Kissimmee,FL
Summary
Customer service professional with history of delivering bilingual support and ensuring client satisfaction. Known for resolving issues efficiently and improving customer experiences. Team-oriented and adaptable, excelling in communication and problem-solving.
Overview
15
15
years of professional experience
Work History
Home Health Aide / Caregiver
Gt Independence
Kissimmee, FL
10.2024 - Current
- Help with all household chores, cooking, shopping, and all aspects of maintaining a home for an adult handicap individual.
- Accompany clients to doctors' offices, assist with errands, or on other trips outside the home.
- Care for the patient by washing and ironing laundry, cleaning, or assisting with personal care.
- Entertain, conversed with the patient to maintain mental health and alertness.
Bakery Manager
Baked By J
Kissimmee, FL
10.2014 - 04.2024
- Checked products for quality, and identify damaged or expired goods
- Sat oven temperatures, and place items into hot ovens for baking
- Combined measured ingredients in bowls of mixing, blending, or cooking machinery
- Applied glazes, icings, or other toppings to baked goods, using spatulas or brushes
- Decorated baked goods, such as cakes or pastries
Customer Service
Magellan Diagnostics
North Billerica, MA
01.2014 - 01.2016
- Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Kept records of customer interactions or transactions, recording details of inquiries or complaints
Sales/Customer Service
Laser Services, Inc
Westford, MA
01.2011 - 12.2013
- Worked with software used for quoting, checking inventory, order entry and tracking shipments
- Traveled to visit my accounts once every six months
- Tracked customer orders from receipt to shipment out of the facility
Education
High School Equivalency Diploma - General High School Curriculum
John F Kennedy HS
Skills
- Customer service
- Patient transportation
- Communication skills
- Personal care
- Household maintenance
- Time management
Languages
Spanish
Native/ Bilingual
Timeline
Home Health Aide / Caregiver
Gt Independence
10.2024 - Current
Bakery Manager
Baked By J
10.2014 - 04.2024
Customer Service
Magellan Diagnostics
01.2014 - 01.2016
Sales/Customer Service
Laser Services, Inc
01.2011 - 12.2013
High School Equivalency Diploma - General High School Curriculum
John F Kennedy HS