Jamesetta Harris

• Evaluated staff performance and provided coaching to address inefficiencies.
• Coached team members in techniques necessary to complete job tasks.
• Monitor Teams
• Monitor Central Region Email
• Reviewing Parked and Pending Bi-Report
• Attend/Interact in Team meetings
• • Monitor queue activity to ensure proper handling and coverage
• • Act as a mentor to employees and assist with the development of team members
• Lead evening team (ensure portals are cleared nightly)

• Evaluated staff performance and provided coaching to address inefficiencies.
• Coached team members in techniques necessary to complete job tasks.
• Monitor Teams
• Monitor Central Region Email
• Reviewing Parked and Pending Bi-Report
• Attend/Interact in Team meetings
• Assign Coverage due to Absence
• Lead evening team (ensure portals are cleared nightly)

Coordinating and scheduling non-emergency medical transportation services for patients.

Ensuring they are transported safely and on time to medical appointments by assigning appropriate vehicles and drivers.

Maintain communication with both patients and drivers and adhering to all relevant regulations.

Maintained high levels of confidentiality and discretion with sensitive information.

• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Ensured child safety through diligent supervision and adherence to established protocols.
• Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
• Taught children to organize toys, wash hands, and share by leading by example.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
• Collaborated with parents to develop individualized care plans addressing specific needs of their children.
• Established daily routines to provide structure and predictability for children under care.
• Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
• Introduced children to educational games and activities to boost learning.
• Encouraged children to develop healthy social and emotional skills.
• Developed age-appropriate activities and crafts to engage children.
• Encouraged children's emotional and social development.

• Monitored and reported changes in patients' health conditions, collaborating with healthcare teams to adjust care plans.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
• Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
• Monitored changes in clients' conditions to report concerns to supervisor.
• Provided direct personal care and administrative services to clients.
• Trained new staff members on best practices for home health care.