Jamesha Bennett
Selma,AL
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands. Promoted Customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Overview
5
5
years of professional experience
Work History
Bank Teller
Mutual Savings Credit Union
11.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Shift Supervisor
CVS Pharmacy
02.2021 - 10.2023
- Trained new employee
- Managed cash handling procedures
- Resolved customer issues/ complaints, by offering resolutions to make the customer happy
- Helped store management meet standards of service and quality in daily operations.
- Provided teamwork
- Managed my own shifts
Shift Manager
Taco Bell
10.2019 - 12.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Bachelor of Social Work - Social Work
Auburn University of Montgomery
Montgomery, AL12-2026
Associate of Science -
George C Wallace Community College
Selma05-2022
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Cash counting
- Customer relationship development
- Patience and empathy
- Active listening
- Communication
- Teamwork
- Communication
- Self Awareness
Timeline
Bank Teller
Mutual Savings Credit Union
11.2023 - Current
Shift Supervisor
CVS Pharmacy
02.2021 - 10.2023
Shift Manager
Taco Bell
10.2019 - 12.2020
Bachelor of Social Work - Social Work
Auburn University of Montgomery
Associate of Science -
George C Wallace Community College
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