Ja'Mesha Holmes
Laplace,LA
Summary
Special Education Teacher equipped with positive attitude and patience vital to teaching children with special needs along with experience creating innovative lesson plans and comfortable learning environments.
Overview
10
10
years of professional experience
Work History
Elementary Special Education Teacher
St. John The Baptist Parish School Board
Laplace, LA
09.2025 - Current
- Developed individualized education plans (IEPs) tailored to students' unique learning needs.
- Implemented differentiated instruction strategies to enhance student engagement and comprehension.
- Collaborated with multidisciplinary teams to assess and support student progress effectively.
- Utilized assistive technology tools to facilitate learning for students with diverse abilities.
Technical Support Specialist
Cox Communications
LA, Baton Rouge
02.2023 - 09.2025
- I provide solutions to restore service and functionality of company products by using multiple systems and applications.
- I provide expert guidance and education on Cox services and products to increase customer satisfaction and retention rates.
Sales Expert/Leasing Consultant
Pegasus Residential
LA, Baton Rouge
08.2021 - 10.2022
- Analyzed current market conditions and competitor information to implement marketing plans to attract interests.
- Maintained positive relationships with potential and current residents to drive ongoing referrals and continued opportunities to promote community.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
Customer Service
European Wax Center
LA, Baton Rouge
03.2020 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer adjustments to maintain financial accounts.
- Strengthened client relationships through regular communication and exceptional customer service.
Project Contributor
iMerit, Inc
LA, New Orleans
01.2019 - 07.2019
- Enabled algorithms to identify data during machine learning process
- Delivered high-quality work within tight deadlines, consistently exceeding client expectations.
- Collaborated effectively across departments to achieve common goals while maintaining individual accountability.
Customer Service Representative
Caesars Entertainment, Inc
LA, New Orleans
04.2016 - 04.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer adjustments to maintain financial accounts.
- Marketed products and services to new and existing customers.
Education
Bachelor of Arts - Communications
Dillard University
New Orleans, LA05.2016
Timeline
Elementary Special Education Teacher
St. John The Baptist Parish School Board
09.2025 - Current
Technical Support Specialist
Cox Communications
02.2023 - 09.2025
Sales Expert/Leasing Consultant
Pegasus Residential
08.2021 - 10.2022
Customer Service
European Wax Center
03.2020 - 04.2022
Project Contributor
iMerit, Inc
01.2019 - 07.2019
Customer Service Representative
Caesars Entertainment, Inc
04.2016 - 04.2019
Bachelor of Arts - Communications
Dillard University