Jamesha Mcqueen

• Processed life insurance claims with a focus on collecting necessary documentation , ensuring adherence to policies and procedures.
• Maintained a compassionate and professional demeanor when providing assistance to families during times of loss .
• Addressed and resolved customer service inquiries , including payment issues and grievances, upholding company standards for client satisfaction.

• Operated vans efficiently for scheduled routes and timely passenger transport.
• Ensured vehicle cleanliness and performed routine maintenance checks regularly.
• Assisted passengers with luggage and provided excellent customer service during rides.

Picked up and dropped off clients to and from doctors appointments and dialysis centers while maintaining safety and following company guidelines.

• Loaded and unloaded pallets efficiently for timely distribution to retail locations.
• Operated forklifts and hand trucks to move materials within the warehouse.
• Maintained accurate inventory records using warehouse management systems.

• Addressed and resolved customer inquiries and complaints, ensuring satisfaction with banking services and account management.
• Maintained a professional demeanor while efficiently navigating complex account issues to support clients needs
• Educated customers on product features and services to enhance their experience.