Jamesha Woods
Detroit,Michigan
Summary
Friendly professional with a background overseeing guest issues with amazing tact and concern. A courteous Guest Services Associate promoting exemplary talents in checking in guests and effectively representing the company brand. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Guest Services
Detroit Tigers
02.2023 - Current
- Maintained cleanliness of work sites
- Assisted guests with variety of services and local attraction information.
- Greeted guests upon arrival by providing warm welcome.
- Maintained high level of professionalism and discretion when dealing with guests.
Seasonal Warehouse Associate
Moosejaw/Walmart
09.2022 - 02.2023
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Ensured customer satisfaction with accurate order assembly, addressing any discrepancies promptly and professionally.
- Picked and packed order items.
Cashier
Panera
01.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate In Health Administration - Medical Admin Assistant
Ultimate Medical Academy
Tampa, FLHigh School Diploma - American Studies
Harper Woods Virtual Academy
Clinton Township, MI06.2020
Skills
- Customer Service Abilities
- Exceptional Communication
- Processing Payments
- Guest Relations
- Interpersonal skills
- Strong leadership
- Computer Skills
- Customer service excellence
Timeline
Guest Services
Detroit Tigers
02.2023 - Current
Seasonal Warehouse Associate
Moosejaw/Walmart
09.2022 - 02.2023
Cashier
Panera
01.2022 - 08.2022
Associate In Health Administration - Medical Admin Assistant
Ultimate Medical Academy
High School Diploma - American Studies
Harper Woods Virtual Academy