Jamesha Woods
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Warehouse Packer
Amazon
02.2025 - Current
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Retail Sales Associate
Macys Department Store
05.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
Customer Service Representative
Everise
02.2022 - 04.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Education
High School Diploma -
Harper Woods Virtual Academy
Clinton Township, MIDorsey College
Madison Heights01-2025
Skills
- Punctual and reliable
- Attention to detail
- Teamwork
- Active listening
- Strong communication and interpersonal skills
- Leadership
- Fast Learner
Timeline
Warehouse Packer
Amazon
02.2025 - Current
Retail Sales Associate
Macys Department Store
05.2024 - 01.2025
Customer Service Representative
Everise
02.2022 - 04.2023
High School Diploma -
Harper Woods Virtual Academy
Dorsey College
Similar Profiles
Veronica MahilumVeronica Mahilum
Warehouse Associate Team at AmazonWarehouse Associate Team at Amazon
Santiago EspinozaSantiago Espinoza
Warehouse Worker at AmazonWarehouse Worker at Amazon
Sultan shah AliSultan shah Ali
Delivery driver at AmazonDelivery driver at Amazon
David SanchezDavid Sanchez
Delivery Station Associate at AmazonDelivery Station Associate at Amazon
Caleb WarfieldCaleb Warfield
Warehouse Packer at FedEx:GroundWarehouse Packer at FedEx:Ground