Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Hi, I’m
Jamesia Dennard
Warner Robins,GA
Summary
Overview
7
years of professional experience
Work History
Axis Pain And Spine
Medical Assistant
10.2022 - Current
Job overview
- Prepared lab specimens for diagnostic evaluation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Nexa Holding
Medical Receptionist
01.2020 - 10.2022
Job overview
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multi-line phone system and pleasantly greeted patients.
Walmart
Customer Service Representative
06.2016 - 01.2020
Job overview
- Promoted available products and services to customers during service, account management, and order calls.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Education
Ultimate Medical Academy - ClearwaterClearwater, FL
Associate of Science from Medical Billing And Coding
2021
University Overview
Warner Robins High SchoolWarner Robins, GA
High School Diploma
2014
University Overview
Skills
- Direct Patient Care
- EMR Systems
- Charting Expertise
- Customer Service
- Labeling Packages
- Specimen Handling
- Specimen Collection
- Front Desk Operations
- Call Transfers
- Medical Records Management
- Patient Data Processing
- HIPAA Guidelines
Timeline
Medical Assistant
Axis Pain And Spine
10.2022 - Current
Medical Receptionist
Nexa Holding
01.2020 - 10.2022
Customer Service Representative
Walmart
06.2016 - 01.2020
Ultimate Medical Academy - Clearwater
Associate of Science from Medical Billing And Coding
Warner Robins High School
High School Diploma
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