Jamesia Giddings
Longview
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
9
9
years of professional experience
Work History
Team Lead
Office Pride Commercial Cleaning Services
11.2024 - Current
- Led team in achieving project milestones through effective delegation and task prioritization.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Implemented process improvements that increased efficiency in daily operations.
- Developed and maintained documentation for processes to ensure consistency and compliance.
- Monitored team progress, providing constructive feedback to foster professional development.
Deli Associate
Walmart
03.2021 - 05.2024
- Rotated product on shelves to ensure freshness and quality standards were met.
- Maintained cleanliness of deli area, including tables and counters.
- Prepared sandwiches according to customer specifications.
- Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
- Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
- Checked expiration dates on packaged goods before placing them on display.
- Provided accurate information about product ingredients upon request.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
Rural Mail Carrier Associate
USPS
08.2023 - 11.2023
- Processed outgoing mail, including sorting, metering, labeling, and packaging.
- Ensured proper delivery of mail and packages to rural customers according to established guidelines.
- Maintained records of dispatched mails and parcels.
- Participated in training sessions related to new postal regulations and procedures.
Merchandiser
Anderson Merchandisers, LLC
07.2023 - 10.2023
- Set up attractive window displays that encouraged customers to enter the store.
- Organized displays according to company standards and specifications.
- Provided training and support for new staff members in regards to merchandising operations.
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
- Created merchandising plans based on customer buying habits and trends in the industry.
Customer Service Representative
Advantage Resourcing
01.2023 - 07.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Provided exceptional customer service to ensure customer satisfaction.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed positive relationships with customers through friendly interactions.
Food Service Worker
Aramark
08.2018 - 02.2021
- Ensured that all foods were prepared according to health department regulations.
- Assisted with unloading deliveries from suppliers into storage areas.
- Cleaned kitchen areas, equipment and utensils.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Followed established cash handling procedures when collecting payment from customers.
- Assisted in the preparation of food items according to recipes and instructions.
Team Member
Whatabuger
02.2016 - 11.2017
- Collaborated with team members to maximize productivity and efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to achieve daily goals.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Rotated through series of different stations based on team needs.
- Upheld high standards of productivity and quality in operations.
Education
Some College (No Degree) - Nursing
Tyler Junior College
Troup, TXHigh School Diploma -
Longview High School
Longview, TX05-2017
Skills
- Cleanliness and sanitation
- Register operations
- Equipment safety
- Safe Food Handling Practices
- Inbound and Outbound Calling
- Product Knowledge
- Retail Marketing
- Coaching and mentoring
- Product Labeling
- Merchandise Stocking
- Friendly and Personable
- Attention to detail
Timeline
Team Lead
Office Pride Commercial Cleaning Services
11.2024 - Current
Rural Mail Carrier Associate
USPS
08.2023 - 11.2023
Merchandiser
Anderson Merchandisers, LLC
07.2023 - 10.2023
Customer Service Representative
Advantage Resourcing
01.2023 - 07.2023
Deli Associate
Walmart
03.2021 - 05.2024
Food Service Worker
Aramark
08.2018 - 02.2021
Team Member
Whatabuger
02.2016 - 11.2017
High School Diploma -
Longview High School
Some College (No Degree) - Nursing
Tyler Junior College
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