Ian Harris
Paducah,Kentucky
Summary
I am a qualified, compassionate, and driven professional with extensive experience as both a Caseworker, as well as the Caseworker Supervisor at CenterPoint Recovery Center for Men, excelling in personal and professional engagement, organizational skills, and devotion to the consumers we serve. I thoroughly believe in and am committed to the consumers and overall program at CenterPoint Recovery Center for Men. As a person in long term recovery myself I have dedicated both my personal and professional life to helping individuals that struggle with the same issues that I once did. CenterPoint is the epitome of what a long term treatment program should strive to be like and I aim to contribute to that in any capacity I can for as long as I can.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SOS Caseworker Supervisor
CenterPoint Recovery Center for Men - Four Rivers
06.2024 - Current
- As an active member of the management team at CenterPoint I respectfully provide my opinion on day to day procedures as well as all disciplinary issues that take place with our consumers.
- Work in tandem with all other members of the management team to ensure our facility is operating at its full potential and our consumers are receiving the best treatment and care possible.
- Work directly with the Site Administrator to prepare for and carry out all DOC, PREA, DOJ, and internal audits and inspections.
- Oversee a diverse collection of 14 caseworkers to ensure they are completing the necessary daily tasks to provide the best treatment for our consumers.
- Discuss and schedule all mental health assessments for consumers in search of therapy and/or medication for their mental health issues.
- Conduct PREA interviews with all consumers to ensure our facility remains compliant with DOC standards and all consumers understand the magnitude and significance of our zero tolerance policy.
- Plan and help facilitate all fundraising and annual events for our facility.
- Conduct bi-monthly caseworker meetings to remain up to date on all of our trainings and keep an open line of communication between all of my employees and I.
- Work in tandem with our representative at Gravity Diagnostics to remain up to date on our drug testing to ensure our consumers are being consistently monitored.
- Communicate and work along side our MT Coordinator and current Phase Coordinator to schedule and set up both virtual and in person court dates for our consumers, helping keep all consumers compliant and in good standing with their respective court systems.
Community Liaison
Addiction Recovery Care
05.2023 - 06.2024
- Served as a liaison between different departments internally ensuring maximum efficiency in addressing both client and community needs.
- Strengthened community partnerships by organizing and attending collaborative events.
- Developed and implemented strategies to address community concerns, resulting in increased trust and satisfaction.
- Acted as the liaison for 23 counties statewide for any individual or entity needing to refer or attend SUD treatment.
- Facilitated treatment for all court related sources, other treatment providers, jails, attorneys, and many other referral sources.
- Assisted clients complete assessments on a daily basis, ensuring they received the proper level of care.
SOS Caseworker
CenterPoint Recovery Center for Men - Four Rivers
03.2021 - 05.2023
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs and do my best to address those accordingly.
- Conduct weekly classes on the 12 steps of Alcoholics Anonymous, mental health, as well as general recovery principles as a whole.
- Prepare and carry out all intake paperwork and procedures.
Assistant Director
Marshall County Animal Shelter
08.2020 - 03.2021
- Assist and lead in taking in and taking care of all animals housed at the shelter.
- Conducted all adoptions of cats, dogs, and various farm animals to loving and stable home environments based on my discretion or the advisement of the director.
Insurance Sales Agent
State Farm
01.2018 - 08.2020
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Outside Sales Representative
Sherwin-Williams Commercial Paint Store
08.2017 - 01.2018
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Plumber Pipefitter
Griffin Plumbing
08.2013 - 07.2017
- Installed water heaters, sump pumps, faucets, toilets, sinks, and other fixtures with precision for long-lasting functionality and minimal repairs needed.
- Maximized efficiency in new construction sites by pre-fabricating piping assemblies off-site before installation at the job site.
Sales Representative
Hibbett Sporting Goods
11.2011 - 07.2013
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Approached walk in customers and discussed their needs and advised products to address those.
- Put away and organized weekly stock.
- Provided exceptional and timely service taking customers through the check out process.
Education
Business Administration
Murray State University
Murray, KY06-2013
High School Diploma -
Lone Oak High School
Paducah, KY05-2011
Skills
- Client engagement
- Distinguished in all computer skills
- People skills and personal interaction
- Accomplished in sharing from personal experience
- Professional boundaries
- Personal & Professional Consistency
- Ethical practice
- Issue identification and resolution
- Interpersonal and written communication
- Behavioral observation
- Conflict mediation
- Organizational skills
- Problem-solving
- Multitasking
Certification
Adult Peer Support Specialist Certificationan
January 2021 - Current
Timeline
SOS Caseworker Supervisor
CenterPoint Recovery Center for Men - Four Rivers
06.2024 - Current
Community Liaison
Addiction Recovery Care
05.2023 - 06.2024
SOS Caseworker
CenterPoint Recovery Center for Men - Four Rivers
03.2021 - 05.2023
Assistant Director
Marshall County Animal Shelter
08.2020 - 03.2021
Insurance Sales Agent
State Farm
01.2018 - 08.2020
Outside Sales Representative
Sherwin-Williams Commercial Paint Store
08.2017 - 01.2018
Plumber Pipefitter
Griffin Plumbing
08.2013 - 07.2017
Sales Representative
Hibbett Sporting Goods
11.2011 - 07.2013
Business Administration
Murray State University
High School Diploma -
Lone Oak High School
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