Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

James Dawson

Novi,MI
James Dawson

Summary

Physically fit U.S. Marine veteran experienced security officer/supervisor skilled at protecting clients and assets.

Possesses excellent self-control and level head in difficult situations, including criminal acts, fires and medical emergencies. Manages security risks and uses sound judgement to quickly and safely resolve problematic situations.

Overview

37
years of professional experience

Work History

Rocket Mortgage

Mortgage Loan Officer
04.2022 - 02.2023

Job overview

    • Worked with underwriters to fix application problems and resolve issues.
    • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
    • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
    • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
    • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
    • Checked loan documents for accuracy prior to closing.
    • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
    • NMLS # 2359277

NAIAS Security Services

Security Operations Manager
11.2021 - 03.2022

Job overview

  • Supervised operations staff and kept employees compliant with company/client policies and procedures.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Cultivated relationships with external security vendors to make additional security resources available if necessary.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Investigated incidents and wrote reports.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.

Ethos Risk Management

Armed Security Officer
06.2021 - 10.2021

Job overview

  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Koda Group

Security Supervisor
01.2021 - 06.2021

Job overview

  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Kept team compliant with security protocols and appearance standards.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Developed and maintained emergency response plans to promote fast and effective action during crises.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Screened vendors and contractors before granting access to restricted areas.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.

LaFontaine Automotive Group

Finance Manager
07.2014 - 10.2016

Job overview

  • Processed loan applications and monitored progress from start to finish.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Researched and updated industry knowledge on changing legislation and regulations.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.

Sims Chevrolet

Finance Manager
03.2013 - 04.2014

Job overview

  • Processed loan applications and monitored progress from start to finish.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Explained very technical financial information to applicants in easy to understand language.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
  • Compiled closing packages for drafting and presentation accuracy.

Patsy Lou Chevrolet

Finance Manager
02.2012 - 03.2013

Job overview

  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Processed loan applications and monitored progress from start to finish.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.

United States Marine Corps, USMC

Motor Transport Operator/Rifleman
01.1986 - 02.1988

Job overview

  • Managed loading, unloading and safety of all personnel, cargo and equipment.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained proficiency in tactical planning options and convoy defense techniques.
  • Reported defects, damage and accidents to proper personnel.
  • Operated with safety and skill to avoid accidents and delays.
  • Executed directives from superiors with necessary timeliness and efficiency.
  • Trained new Marines on standard operating procedures.

Education

Nationwide Mortgage Licensing System

State & Federal Licensed Mortgage Loan Originator from State & Federal Mortgage Lending Law
05.2022

University Overview

Association of Finance & Insurance Professionals

Certified Professional In Financial Services from State & Federal Lending Compliance Laws
08.2015

University Overview

Skills

  • Honorable Discharge US Marine Corps
  • 2X Rifle Expert Badge
  • Negotiation Tactics
  • Analytical and Critical Thinking
  • Physical Fitness
  • Michigan Concealed Pistol License
  • Transportation Worker Identification Credential
  • Access to all Stateside US Military Bases
  • Attention to Detail
  • De-escalation Tactics
  • Team Collaboration
  • Proficient with Firearm Operation and Safety
  • CPR Certified
  • Physical Combat Training

Timeline

Mortgage Loan Officer
Rocket Mortgage
04.2022 - 02.2023
Security Operations Manager
NAIAS Security Services
11.2021 - 03.2022
Armed Security Officer
Ethos Risk Management
06.2021 - 10.2021
Security Supervisor
Koda Group
01.2021 - 06.2021
Finance Manager
LaFontaine Automotive Group
07.2014 - 10.2016
Finance Manager
Sims Chevrolet
03.2013 - 04.2014
Finance Manager
Patsy Lou Chevrolet
02.2012 - 03.2013
Motor Transport Operator/Rifleman
United States Marine Corps, USMC
01.1986 - 02.1988
Nationwide Mortgage Licensing System
State & Federal Licensed Mortgage Loan Originator from State & Federal Mortgage Lending Law
Association of Finance & Insurance Professionals
Certified Professional In Financial Services from State & Federal Lending Compliance Laws
James Dawson