James J. Santana
Highland,CA
Summary
Dedicated team member skilled in customer service, cash handling, and effective communication. Proven ability to deliver exceptional service during peak hours while maintaining a friendly demeanor.
Overview
1
1
Certification
Work History
Team Member
Mochinut
Redlands, California
08.2024 - 09.2024
- Collaborated with team members to deliver prompt service during peak hours, enhancing customer experience.
- Handled cash register operations and processed customer transactions accurately.
- Prepared and served a variety of mochi donuts, contributing to customer satisfaction.
- Greeted customers upon entering the store with a friendly demeanor.
- Participated in training sessions to learn product knowledge and customer service skills.
- Mastered tasks quickly to support team productivity and improve service delivery. to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through various stations to support team operations.
Education
High School Diploma -
Orangewood Highschool
Redlands, CA06-2024
Skills
- Customer service
- Cash handling
- Product knowledge
- Team collaboration
- Collaboration and teamwork
- Time management
- Task prioritization
- Adaptability
- Willingness to learn
- Effective communication
- Heavy lifting
- Facility cleaning
- Instruction adherence
Certification
- California Driver's License
Timeline
Team Member
Mochinut
08.2024 - 09.2024
High School Diploma -
Orangewood Highschool