James (Jimmy) Millen
Redford,MI
Summary
Accomplished Senior Account Executive with 20+ years in sales, 7 in the mortgage industry. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
Overview
6
6
years of professional experience
Work History
Sr Account Executive
ResiCentral
02.2023 - 08.2023
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Secured 30 new accounts to increase company revenue and drive market share.
- Cold called prospects to explain partnership benefits, representing company values.
- Analyzed key competitors to respond to competitive threats.
Sr Account Executive
Rocket Pro TPO
01.2020 - 11.2022
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Brought in millions in revenue while managing multiple high-profile accounts.
- Managed and mentored up to 150 accounts nationwide
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Coached brokers on how to effectively utilize the portal and platform to close loans in record time .
- Maintained contact information database by keeping account details updated, clear and relevant.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Set and monitored sales targets and identified potential customers.
Account Executive
United Wholesale Mortgage UWM
02.2017 - 12.2019
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Attended networking events to build relationships and identify sales opportunities.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Trained clients on product features and updates to secure buy-in.
Education
Business Administration And Management
Henry Ford College
Skills
- Budget Management
- Product and Service Expertise
- Multiple Priorities Management
- Client Relationship Management
- Relationship Building
- Key Account Management
- Account Management
- Customer Service
- Attention to Detail
- Digital Marketing
Timeline
Sr Account Executive
ResiCentral
02.2023 - 08.2023
Sr Account Executive
Rocket Pro TPO
01.2020 - 11.2022
Account Executive
United Wholesale Mortgage UWM
02.2017 - 12.2019
Business Administration And Management
Henry Ford College
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