James Otto
Bend,OR
Summary
Driven Professional with hands on experience in customer/client relations and event coordination. Effective interpersonal communication skills developed as a Peer Support Specialist and Ticket Associate. Strong writing, higher math, and creative capabilities honed through Collegiate studies.
Overview
7
7
years of professional experience
Work History
Ticket Sales Associate
The Old Mill District Ticket Mill
03.2024 - Current
- Sold concert tickets and gift cards for Hayden Homes Amphitheater and the Old Mill District.
- Resolved ticketing issues over phone and in person and escalated unresolved problems to management to promote good customer relations.
- Performed cash, card and check transactions to complete customer purchases.
- Assisted Old Mill management Team and Live Nation employees with shipping packages and other miscellaneous tasks.
Peer Support Specialist
Youth Villages
07.2023 - 01.2024
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Collaborated with Therapists to coordinate comprehensive care for clients.
- Supported individuals dealing with mental health and emotional issues.
Stage Hand
Hayden Homes Amphitheater
06.2017 - 09.2023
- Supported tour management in setting up valuable sound and lighting fixtures for concerts at Hayden Homes Amphitheater
- Worked part-time as a stage hand for 5 summers between 2017 and 2023
- Gained a foundational understanding of event coordination and construction through hands-on learning
Education
Bachelor of Science - Religious Studies, Music/Entrepreneurship Minors
University of Oregon
Eugene, OR06.2023
Skills
- Event Support
- Customer Relations
- Professional writing abilities
- Creativity and Innovation
Dance Instructing
Instructed Hip-Hop dance classes from the ages of 17 to 22, and have choreographed music videos and competitive dance pieces mostly for high school aged students.
Timeline
Ticket Sales Associate
The Old Mill District Ticket Mill
03.2024 - Current
Peer Support Specialist
Youth Villages
07.2023 - 01.2024
Stage Hand
Hayden Homes Amphitheater
06.2017 - 09.2023
Bachelor of Science - Religious Studies, Music/Entrepreneurship Minors
University of Oregon
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