James L. Stewart Jr.
Atlanta,GA
Summary
Seasoned Quality Sr. Staff Engineer with a robust background in engineering and quality assurance, honed at Panasonic Avionics Corporation. Excelled in developing global quality programs, enhancing compliance, and leading cross-functional teams. Demonstrates exceptional leadership and project management skills, ensuring operational excellence and safety compliance. Proven track record in improving processes and fostering customer loyalty through effective conflict resolution.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Quality Sr. Staff Engineer
Panasonic Avionics Corporation
Atlanta, GA
12.2012 - Current
- Managed and developed quality programs, processes, and procedures to ensure compliance with policies.
- Collaborated with Panasonic Technical Services to conduct ongoing process analysis oversight.
- Maintained and modified quality assurance programs regularly.
- Standardizes practices globally, promoting best practice sharing.
- Prepared audits and inspections while addressing findings swiftly.
- Developed presentations and compiled reports on Quality Assurance activities.
- Delivered comprehensive policy, procedure, and regulatory training for PTS workforce.
- Acted as NAA/Customer Quality Focal for aviation authorities FAA, ANAC, DGAC, and CAAS.
- Ensures implementation of Global Safety Management System (SMS).
- Contributed to the development of organizational policies and procedures.
- Managed relationships with external stakeholders including customers, suppliers.
- Interacted directly with high-profile clients or customers requesting assistance to resolve conflicts, build trust and win loyalty to promote repeat business.
- Built and maintained working relationships with peers and upper management.
- Facilitated training sessions for new employees on company policies and procedures.
- Provided direction and guidance to junior staff members.
- Collaborated closely with other teams within the organization on cross-functional tasks.
- Monitored operations and reviewed records and metrics to understand company performance.
- Analyzed key performance indicators to identify effective strategies.
- Assessed company operations for compliance with safety standards.
Technical Specialist I
Panasonic Avionics Corporation
Atlanta, GA
11.2007 - 12.2012
- As primary customer interface in the Delta Operation Control Center I coordinated maintenance for the Delta fleet equipped with Panasonic IFE
- Took a leading role in the hardware and software activities applicable to events and exhibits
- Created trackers and conducted trend analysis to monitor IFE discrepancies
- Provided technical support to Delta Maintenance Coordinators as well as Panasonic technicians to resolve IFE issues
- Provided technical support for product demonstrations and presentation equipment at customer sites and conferences
- Worked closely with internal Panasonic departments to ensure product demonstrations are in line with current and future Panasonic products
- Coordinated with 3rd party vendors to design, build, and maintain product demonstration installations and mobile units
OCC Representative
Delta Global Staffing
Atlanta, GA
10.2006 - 11.2007
- As primary customer interface in the Delta Operation Control Center I coordinated maintenance for the Delta fleet equipped with Panasonic IFE
- Ensured compliance was met at all time by following company policies and procedures
- Provided real time troubleshooting for internal and external customers
- Provided Technical support and created detailed maintenance plans to resolve all IFE issues
Lead Assembler
Ford Motor Company
04.2002 - 11.2006
Lead Maintenance Controller
Rockwell Collins
10.1999 - 08.2002
Avionics Supervisor
Bombardier Corporation
12.1997 - 09.1999
Quality Control Specialist
U.S. Army
, GA
10.1989 - 04.1997
Education
Master of Arts - Management
University of Alabama
Tuscaloosa, AL01.2022
Bachelor of Business Administration - Management
Kennesaw State University
Kennesaw, GA01.2013
Skills
- Microsoft Office Proficiency
- Engineering
- Quality Assurance
- Project Management
- Operations Management
- Inspections
- Training and Development
- Compliance
- Customer Service Skills
- Safety Management
- Data Analysis
- Leadership
- Health and safety management
- Safety compliance
- Leadership qualities
- Performance monitoring
- Process improvement
Certification
- FAA21058 Certification and Surveillance of Part 145 Stations, 05/13
- AS9100 Lead Auditor Training, 05/13
- Singapore Airworthiness Requirements (SAR) Part 145, 05/16
Accomplishments
- Golden Key International Honor Society
- Omega Psi Phi International Honor Society
Timeline
Quality Sr. Staff Engineer
Panasonic Avionics Corporation
12.2012 - Current
Technical Specialist I
Panasonic Avionics Corporation
11.2007 - 12.2012
OCC Representative
Delta Global Staffing
10.2006 - 11.2007
Lead Assembler
Ford Motor Company
04.2002 - 11.2006
Lead Maintenance Controller
Rockwell Collins
10.1999 - 08.2002
Avionics Supervisor
Bombardier Corporation
12.1997 - 09.1999
Quality Control Specialist
U.S. Army
10.1989 - 04.1997
- FAA21058 Certification and Surveillance of Part 145 Stations, 05/13
- AS9100 Lead Auditor Training, 05/13
- Singapore Airworthiness Requirements (SAR) Part 145, 05/16
Master of Arts - Management
University of Alabama
Bachelor of Business Administration - Management
Kennesaw State University
Similar Profiles
Kevin RuizKevin Ruiz
Maintenance Service Representitive at Panasonic Avionics CorporationMaintenance Service Representitive at Panasonic Avionics Corporation
Jona BiwotJona Biwot
FAA ODA Inspector at Panasonic Avionics CorporationFAA ODA Inspector at Panasonic Avionics Corporation
Eric GipEric Gip
Maintenance Technician Service Level I at PANASONIC AVIONICS CORPORATIONMaintenance Technician Service Level I at PANASONIC AVIONICS CORPORATION