James DeMarco Jr.
Webster,NY
Summary
Experienced skilled labor worker with a can do and willing to learn attitude with a proven history of achievement in maintenance, repair, and general labor. Thrives in fast-paced, high-volume environments, adept at multitasking and delivering exceptional results. Adaptable to flexible work and shift schedules, showcasing expertise in operating a wide range of basic hand and power tools. Demonstrates outstanding work performance both independently and as part of a team, consistently maintaining a superior attendance record.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Laborer
Vent Masonry Inc
04.2024 - Current
- Performed general jobsite cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped with erecting scaffolding and ladders.
- Mixed and also poured concrete for variety of projects.
- Provided labor support to carpenters, masons and other skilled trades associated.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Helped with door and window installations.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
Blind & Shutter Installer
Best Buy Window Treatment, LLC
05.2023 - 04.2024
- Décor Consulted with customer for sales and taking measurements for installation all thought New York and Rochester area.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Measured curtains, rods, drapes, and assembled swindles with curtains and the rods, also various drape systems.
- Mud patched holes and basic construction and drywall understanding.
- Followed established procedures for inspection of strings, drives and motors, performing needed maintenance.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Liaised with internal departments to optimize productivity and efficiency.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Sub Shop Customer Service
Wegmans Food Markets
01.2022 - 05.2023
- Baker, Opener, and Closer for Wegman sub department
- Calculated correct bread count for future orders, and maintained detailed records for inventory shrink management.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained clean work areas by sweeping floors, emptying trash cans and wiping down surfaces.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained up-to-date knowledge of product and service changes.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Trained new personnel regarding company operations, policies and services.
- Investigated and resolved customer inquiries and complaints quickly.
- Cross-trained and backed up other customer service managers.
Sales Associate
Drip Cloud Vape Lounge
08.2018 - 06.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
Carpenter
Kuebler Enterprises
05.2017 - 08.2017
- Residential home renovation construction work
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Read and interpreted blueprints to follow specifications of projects.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Measured materials to determine sizes and quantity required for construction project.
- Measured, drilled and sawed materials to perform successful home improvements.
- Built and hung custom doors and frames.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Safely operated electric cordless and hammer drills and cutting torches.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Specialized in framing and finish carpentry.
- Installed insulation, trim and other finishing touches.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Measured, cut and installed drywall, paneling and other materials.
- Inspected buildings to identify repair needs.
- Cut and shaped materials to meet outlined measurements.
Kitchen Aide/Dishwasher
Webster golf course
04.2016 - 11.2016
- Banquet set up, and Server
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Prepared dishes for catering events or during high-volume shifts.
- Adhered to company quality constraints and industry best practices for guest satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Trained new staff on food preparation and safety procedures.
- Maintained high personal grooming standards and uniform presentation.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Cleaned and maintained work areas, equipment and utensils.
- Assisted in setting up and breaking down kitchen stations.
Sales Associate
Five Below
05.2015 - 03.2016
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
Education
High School Diploma -
Webster Thomas High School
Webster, NY01-2017
Skills
- Construction
- Cashiering
- Kitchen Experience
- Delivery Driver Experience
- Customer service
- Blind & Shutter Installer
- Décor Consultant
- Frame carpentry
- Woodworking
- Trim carpentry
- Maintenance
- Basic Plumbing
- Electrical experience
- Mechanical knowledge
- Residential construction
- Concrete grading
- Painting
- Drywalling
- Roofing
- Safety procedures
- Hand and power tools
- Tool retrieval
- Willingness to learn
- Attention to detail
- Blueprint reading
- Cement mixing
- Drywall installation
- OSHA regulations
- Critical thinking
Certification
- OSHA 10 Hour
- NCCER Certification
Awards
Grand Lintala Sportsmanship Award Finalist, 02/01/10
Timeline
Laborer
Vent Masonry Inc
04.2024 - Current
Blind & Shutter Installer
Best Buy Window Treatment, LLC
05.2023 - 04.2024
Sub Shop Customer Service
Wegmans Food Markets
01.2022 - 05.2023
Sales Associate
Drip Cloud Vape Lounge
08.2018 - 06.2019
Carpenter
Kuebler Enterprises
05.2017 - 08.2017
Kitchen Aide/Dishwasher
Webster golf course
04.2016 - 11.2016
Sales Associate
Five Below
05.2015 - 03.2016
- OSHA 10 Hour
- NCCER Certification
High School Diploma -
Webster Thomas High School