James Mario Greco
Bethesda,MD
Overview
10
10
years of professional experience
Work History
Senior Commercial Property Manager
Empire Leasing
08.2021 - Current
- Manage multiple commercial properties, over 800,000 sq. ft. including property renovations, ensuring timely completion and minimal disruption to tenants.
- Communicate/coordinate with vendors and tenants while offering strategic solutions to remedy problems.
- Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
- Established strong relationships with vendors, negotiating contracts for better service at lower costs.
- Maintained accurate and timely documentation of communication with tenants.
Smithsonian Site Manager
Antenna International
09.2017 - 03.2020
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Led operations at: Udvar Hazy, Hirshhorn, National Museum of American History and National Air & Space.(17 million Yr. in attendance)Interviewed, hired, and trained new workers.
- Our teams raised main metric from .19% to .85% TUR, while reducing operating budget waste by 40%.
- Kept payroll under 15% of budget by restructuring site teams.
Merchandise Manager
FONZ-Smithsonian National Zoo
Washington, DC
07.2016 - 09.2017
- Boosted sales performance to 1.2 Million in boutique shop and satellite kiosks effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction by building on teams confidence and accountability.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Increased sales by implanting “Whiteboard” SPH chart, Was later adopted by other store
Assistant Manager of Retail Operations
The Kennedy Center
Washington, DC
09.2014 - 07.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment, took feedback from staff to create an engaging session using gamification, sessions led to a gain of 4% sales increase over LY.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created a weekly newsletter to use as a training and product knowledge weekly.
Accomplishments
- 2023 promoted to Senior position in first 14 months
- 2012 Loss Prevention Award .91%, Montgomery Mall, Maryland.
- 2011 Top Sales Gainer Award 9.2%, Wheaton Plaza, Maryland.
- Most Improved Manager of the Year 2012
- Received 2 Early Adopter Awards on Socialcast.
- 2008 Certificate of Appreciation St.Luke's House
- Sam Goody - Gordon Brothers Liquidation MD, DC and NY-Selected to the transitional team supervising store closings, overseeing employee terminations and inventory control. Received certificate of excellence by Gordon Brothers
Languages
Spanish
Timeline
Senior Commercial Property Manager
Empire Leasing
08.2021 - Current
Smithsonian Site Manager
Antenna International
09.2017 - 03.2020
Merchandise Manager
FONZ-Smithsonian National Zoo
07.2016 - 09.2017
Assistant Manager of Retail Operations
The Kennedy Center
09.2014 - 07.2016