Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jameson Bradfield

Tooele

Summary

Dynamic Computer Science student at Western Governors University with extensive hands-on experience in Technical Support. Proven leader of international game jam teams, consistently delivering engaging projects under tight deadlines while navigating multiple time zones. An Eagle Scout background demonstrates a strong commitment to excellence and community leadership, merging technical expertise with collaborative problem-solving skills to drive innovative solutions. Passionate about leveraging technology to create impactful user experiences and foster team success.

Overview

8
8
years of professional experience

Work History

Technical Support Specialist

Freelance
12.2017 - Current
  • Provided technical support to clients via phone, email, and chat platforms.
  • Diagnosed and resolved hardware and software issues efficiently.
  • Documented troubleshooting steps and solutions in knowledge base.
  • Assisted customers with device setup and configuration procedures.
  • Conducted follow-up communications to ensure customer satisfaction post-service.

Temporary Worker

Various Employers
01.2022 - 01.2025
  • Managed diverse responsibilities in customer service, facility maintenance, and team collaboration across various temporary roles.
  • Delivered exceptional customer experiences by efficiently addressing needs in fast-paced environments and ensuring cleanliness and order.

Education

Bachelor of Science - Computer Science

Western Governors University
Salt Lake City, UT
09-2027

Skills

  • Systematic troubleshooting expertise
  • Remote IT deployment
  • Remote support
  • Incident management
  • Proficient in OOP principles using C# and Java
  • Full-stack web development
  • Proficient in functional programming techniques using Python and Lua

Timeline

Temporary Worker

Various Employers
01.2022 - 01.2025

Technical Support Specialist

Freelance
12.2017 - Current

Bachelor of Science - Computer Science

Western Governors University

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