Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jameson Fishman

Summary

Dynamic and adaptable professional with extensive experience in customer service. Proven ability to manage high-pressure situations while maintaining a calm demeanor. Skilled in multitasking and team collaboration, consistently enhancing guest satisfaction through prompt service and effective communication. Proficient in POS systems, ensuring accurate order management.

Overview

2
2
years of professional experience

Work History

Host/Server Assistant

Longhorn Steakhouse
12.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took call-ahead seating by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Team Member

Steak N Shake
07.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Server/PM Dishwasher

Vitaliahomes
12.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to residents needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Cyber Security

Baldwin Wallace University
Berea, OH
05-2028

High School Diploma -

Brunswick High School
Brunswick, OH
05-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Professional appearance
  • Adaptable to change
  • Calm demeanor

Interests

  • Music
  • Gym Workouts
  • Watching Movies and TV Shows
  • Video Gaming
  • Hiking
  • Strategy Games

Timeline

Host/Server Assistant

Longhorn Steakhouse
12.2023 - Current

Team Member

Steak N Shake
07.2023 - 11.2023

Server/PM Dishwasher

Vitaliahomes
12.2022 - 06.2023

Bachelor of Science - Cyber Security

Baldwin Wallace University

High School Diploma -

Brunswick High School

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