Greenlight Community Broadband (Internship)
City Of Wilson
05.2023 - 07.2023
- Assisted coworkers in completing complex installations or repairs, utilizing strong teamwork skills for successful outcomes.
- Reduced service downtime for customers by promptly addressing reported technical concerns.
- Promoted a safe working environment by adhering to company safety guidelines during installation and repair operations.
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Troubleshot issues related to broadband equipment, swiftly identifying root causes of malfunctions and implementing appropriate solutions.
- Utilized industry equipment to analyze, identify, and resolve technical problems.
- Ensured optimal network functionality through diligent monitoring of broadband systems and infrastructure.
- Researched and recommended network and data communications hardware and software.
- Developed strong communication and organizational skills through working on group projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Organized and detail-oriented with a strong work ethic.
- Gained extensive knowledge in data entry, analysis and reporting.