James P. Barber
Richmond,VA
Summary
Enthusiastic Finance Undergraduate with a deep passion for the theme park industry, eager to leverage extensive experience and lifelong love of theme parks at Universal Destinations and Experiences.
Overview
4
4
years of professional experience
Work History
Area Supervisor
Six Flags Entertainment Corp., Kings Dominion
11.2023 - Current
- Oversee the training, coaching, and development of 200-plus park associates.
- Manage daily operations, and collaborate with other department supervisors to improve overall park efficiency.
- Perform yearly evaluations of the attraction's Standard Operating Procedures.
- Ensured compliance with local regulations and industry best practices for safety protocols and operational guidelines.
- Ensure guest satisfaction, including excellent quality of service and ability to resolve guest concerns.
- Manage schedules to meet operational demands and support work-life balance.
- Resolve team conflicts, promoting a productive and positive work environment.
Supervisor/Team Leader
Cedar Fair Entertainment Co. /Kings Dominion
06.2022 - 10.2023
- Planned, directed, and oversaw daily operations of an assigned area.
- Maintained high safety standards and a secure workplace.
- Managed employee schedules, including time-off and coverage.
- Promoted a positive work environment with employee recognition.
- Effectively allocated tasks and queue management during high-traffic times.
- Conducted regular training sessions for new hires including strategies for handling difficult customers and challenging situations.
Theme Park Associate
Cedar Fair Entertainment Co. /Kings Dominion
03.2021 - 05.2022
- Enforced park operations policies and procedures, effectively handling guest situations and ensuring compliance.
- Oversaw safe performance of all duties at ride locations according to established guidelines.
- Ensured proper operation and cleanliness of assigned locations, maintaining high standards of quality.
- Skilled at working independently and collaboratively in a fast-paced team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
BBA - Finance Major, With Minor in Business Analytics
College of William And Mary
Williamsburg, VA05-2026
Skills
- Financial Analysis/Business Analytics
- Microsoft Excel/Office/Python/R
- Industry-Specific Knowledge
- Operational Management/Leadership
- Critical Thinking/Problem Solving
- Verbal and Written Communication
- Conflict Resolutions/Team building
- Time Management/Task prioritization
Languages
Spanish
Limited Working
Awards
Winner of the "Top Of the Tower" award from Kings Dominion 2022 for providing over-the-top service to guests.
Timeline
Area Supervisor
Six Flags Entertainment Corp., Kings Dominion
11.2023 - Current
Supervisor/Team Leader
Cedar Fair Entertainment Co. /Kings Dominion
06.2022 - 10.2023
Theme Park Associate
Cedar Fair Entertainment Co. /Kings Dominion
03.2021 - 05.2022
BBA - Finance Major, With Minor in Business Analytics
College of William And Mary
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