Summary
Overview
Work History
Education
Skills
Timeline
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James Parker Sellers

Cottonwood Heights,Utah

Summary

Recent college graduate motivated to enter the workforce, with three years of experience providing excellent customer service at world class ski resorts.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Rental Technician

Vail Resorts Inc
Park City, UT
11.2018 - 03.2020
  • Delivered excellent customer service and used expert ski knowledge to recommend upgraded packages and add-ons, resulting in 30% of customers upgrading packages or adding addition items.
  • Reviewed up to 1,000 reservations per day, during peak times, for completeness and accuracy while maintaining organized and accessible rental records.
  • Followed proper safety and binding certification guidelines to set up customer's equipment, while maintaining pace and efficiency, resulting in increased customer satisfaction.

Activities Attendant/Event Staff Member

Snowbird
Salt Lake City, Utah
05.2017 - 10.2018
  • Assembled activities and booths, ensuring proper safety guidelines were followed and safety audit checklists were filled out correctly and completely.
  • Interacted with over 1,000 patrons each day, delivering excellent customer service and encouraging sampling of unfamiliar beverages and activities resulting in increased revenue.
  • Presented information regarding event/activities rules and regulations to participants in easily understood terms, maximizing safety, security and customer enjoyment.

Farmer's Market Vendor

Yalaha Bakery
Yalaha, FL
09.2015 - 02.2016
  • Safely loaded and drove company van to market location, arrived on time to ensure setup ran smoothly.
  • Delivered excellent customer service while following food handling safety guidelines, boosting brand reputation and increasing return customers.
  • Displayed and promoted holiday item products at industry events to drive brand awareness and increase sales.
  • Tracked inventory sales and implemented new inventory list to maximize profits and less waste.

Education

Bachelor of Science - Geography, Emphasizing Geomorphology And Hydrology

University of Utah
Salt Lake City, UT
08.2016 - 05.2020

High School Diploma -

Dr. Phillips High School
Orlando, FL
08.2012 - 06.2016

Skills

Customer Service

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Timeline

Rental Technician

Vail Resorts Inc
11.2018 - 03.2020

Activities Attendant/Event Staff Member

Snowbird
05.2017 - 10.2018

Bachelor of Science - Geography, Emphasizing Geomorphology And Hydrology

University of Utah
08.2016 - 05.2020

Farmer's Market Vendor

Yalaha Bakery
09.2015 - 02.2016

High School Diploma -

Dr. Phillips High School
08.2012 - 06.2016

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James Parker Sellers