Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

James Robert FULLER

Roanoke,VA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Wireless Zone
06.2023 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Retail Wireless Consultant

US Cellular Wireless
06.2018 - 07.2023
  • Increased customer satisfaction by providing personalized service and addressing individual needs.
  • Boosted sales through effective product demonstrations and explaining the benefits of various wireless plans.
  • Maintained strong relationships with customers, resulting in repeat business and referrals.
  • Collaborated with team members to achieve store goals and improve overall performance.

New Car Sales Consultant

Berglund Ford Mazda
02.2018 - 06.2018
  • Enhanced customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
  • Increased dealership revenue through consistent sales performance and building long-term client relationships.
  • Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
  • Stayed up-to-date with industry trends, ensuring comprehensive knowledge of various automobile models and features.

Line Haul Supervisor

R & L Carriers
09.2015 - 02.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Education

High School Diploma -

Craig County High School
Craig County, VA
06.2010

No Degree - Liberal Arts And General Studies

Virginia Western Community College
Roanoke, VA

Skills

  • Customer Service
  • Relationship Building
  • Product Recommendations
  • Sales Expertise
  • Teamwork and Collaboration
  • Sales goal achievement
  • Computer literacy

Accomplishments

Award won while at US Cellular Pinnacle Club (top 3% in sales in the company)

Regularly in the top 10% in Sales while at US Cellular

Certification

Currently working on CompTIA Security+

Timeline

Retail Sales Associate

Wireless Zone
06.2023 - Current

Retail Wireless Consultant

US Cellular Wireless
06.2018 - 07.2023

New Car Sales Consultant

Berglund Ford Mazda
02.2018 - 06.2018

Line Haul Supervisor

R & L Carriers
09.2015 - 02.2018

High School Diploma -

Craig County High School

No Degree - Liberal Arts And General Studies

Virginia Western Community College

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James Robert FULLER