JAMES (Seamus) GOGGIN
Cleveland,OH
Summary
Solutions-driven IT professional with 20 years experience. Proficient in MS Enterprise Systems and network engineering. Strategic and analytical with an organized approach and aptitude for project management and product support. Well-versed in conducting critical analyses and problem-solving.
Overview
26
26
years of professional experience
Work History
Infrastructure Engineer (Network Engineer)
CUYAHOGA COUNTY – Department of Information Technology
2004.07 - Current
- Assisting Directors, Managers and all users with Hardware/ Software/ System issues
- Calculating, verifying, and consolidating data for District, County and State use
- Maintaining and supporting all aspects of /Windows network and servers
- Consolidating data and creating spreadsheets and electronic files to facilitate dissemination of information
- Assisting general public with valuation inquiries
- Maintaining and upgrading Several database applications (Oracle /SQL Platform) Network /Server Administration for over 250-300 Employees Active Directory Administration (User rights/Associated groups/security policies) SCCM( training users on Application catalog/installation of Applications)
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Established effective communication channels with stakeholders to address their concerns about the performance of the company''s networks.
Financial Specialist
MAPLE HEIGHTS BOARD OF EDUCATION
2000.09 - 2004.07
- Verifying and reconciling financial data per O.R.C
- Requirements
- Collection and compilation of financial data for CAFR reports
- Managing accounts payable and receivable
- Vendor & Administration Update of Databases For all District Schools
- Developed and maintained strong relationships with clients to maximize satisfaction.
Highway Specialist
CUYAHOGA COUNTY – Real Property Department
1998.01 - 2000.01
- Coordinated with ODOT to determine assessed value and tax liability
- Calculated tax amounts on ODOT properties with multiple interests
- Assisted internal departments with software installation
- General computer maintenance and information retrieval, storage and security.
Education
Undergraduate Core Courses/Information Systems -
Cuyahoga Community College
Parma, OH01.1998
Skills
- Information Technology/ Systems
- Network Installation and Maintenance
- Program Application and Implementation
- Troubleshoot Hardware/Software Issues
- Program Security and User Rights
- Server Support/Maintenance
- Manage Network operations
- Server Hardware Troubleshooting
- System Administration
- Windows Server Administration
- Lan/Wan Administration
- Customer Service
- Compliance understanding
- S
- Configuration Management
- Technical Support and Assistance
- IT infrastructure proficiency
- Application Administration
- Technical Guidance
- Network infrastructure administration
Professional Courses Taken
CompTia Netrwork+
CompTia A+
Managing Windows 11 Devices with Intune and Autopilot
Servicing HP Desktops, Workstations, and Notebooks for Onsite Technicians
Timeline
Infrastructure Engineer (Network Engineer)
CUYAHOGA COUNTY – Department of Information Technology
2004.07 - Current
Financial Specialist
MAPLE HEIGHTS BOARD OF EDUCATION
2000.09 - 2004.07
Highway Specialist
CUYAHOGA COUNTY – Real Property Department
1998.01 - 2000.01
Undergraduate Core Courses/Information Systems -
Cuyahoga Community College
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