Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Jim Doughty

Johnson Creek,WI

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Admissions AssistantLead Youth Care WorkerGas Station AttendantResidential Youth Care WorkerOperator/Inspector

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Dousman, WisconsinJohnson Creek, WI
Open to relocation: Yes

Salary Range

55000/yr - 200000/yr

Important To Me

Work-life balanceWork from home optionPersonal development programsCareer advancement

Summary

An interesting position with a growing company Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards.

Overview

37
37
years of professional experience

Work History

Admissions Assistant

Lad Lake, INC
Dousman, WI
06.2023 - Current
  • Assisted applicants with admissions packet and served as point of contact throughout admissions process.
  • Answered phones, called prospects and handled initial email contacts for applicants to [Type] program.
  • Led tours of facility for potential clients and families to highlight features and benefits of membership.
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Lead Youth Care Worker

Lad Lake, INC
Dousman, WI
04.2021 - 05.2023
  • Completed clear and concise documentation of youth behavior and actions.
  • Assisted youth with obtaining resources such as food, clothing and shelter.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Utilized system model to teach youth life skills in accordance with individualized treatment plans.
  • Assisted in proper evacuation of youth during emergency situations such as inclement weather.
  • Evaluated needs of youth and outlined measures to address.
  • Substituted in absence of teachers during school hours.
  • Supported individuals dealing with mental health and emotional issues.
  • Listened to clients' concerns and provided encouragement and support.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Designed safe and supportive environment for clients to discuss issues.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Assessed clients' needs to provide appropriate therapeutic interventions.

Gas Station Attendant

Paper Chase Mobil
12.2013 - 12.2021
  • Maintained clean and orderly work station
  • Cleaned and restocked front counter and store area
  • Assisted customers in pumping gas
  • Activated fuel pumps according to customer needs
  • Checked customer identification for alcohol, cigarette, and lottery sales
  • Collected gas and amenity payments based on customer orders
  • Cleaned up gas and other spills in accordance with spill procedures
  • Determined customer needs by asking relevant questions and listening actively to responses
  • Responded to all customer inquiries thoroughly and professionally
  • Responded to customer requests efficiently and with knowledgeable assistance
  • Removed safety hazards, soiled items, and trash from customer areas
  • Welcomed customers into the store and helped locate items
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Worked night and weekend shifts during the holiday season,
  • Stocked and replenished merchandise according to store merchandising layouts
  • Answered customer telephone calls promptly and inappropriate manner
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Built trustful relationships with customers to encourage return visits.
  • Facilitated sales of services and goods.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Monitored fuel levels in tanks, taking note of tanks due for refills.
  • Promoted special offers and discounts to customers to maximize sales.
  • Counted nightly income, categorizing, and sending to bank on weekly basis.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Removed safety hazards, soiled items, and trash from customer areas.

Residential Youth Care Worker

Lad Lake
10.2019 - 04.2021
  • Conducted one-on-one behavior management counseling for clients by teaching coping techniques and giving guidance and support.
  • De-escalated destructive and impulsive youth behavior by assisting in finding positive alternate outlets.
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Scheduled and accompanied youth clients to outside appointments such as therapy sessions, medical appointments and social outings.
  • Taught clients to relate in socially appropriate manner through use of daily routines and activities.
  • Reacted to disturbances within facility by attempting to reason with residents and separating or implementing physical restraint or isolation.
  • Provided key emotional support to special needs youth.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Managed and led activities promoting growth in mental, emotional and educational areas.
  • Completed all necessary reports and documentation to maintain thorough, accurate case records.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Documented data and completed accurate updates to case records.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Completed home welfare checks to align with state and program guidelines.
  • Developed rapport to create safe and trusting environment for care.
  • Taught clients to relate socially through use of daily routines and activities.

Operator/Inspector

Aptargroup Inc.
10.2012 - 10.2019
  • Closely inspected parts to ensure cleanliness and free of contaminants
  • Assessed materials, parts and final products for quality, and removed defects
  • Completed work according to schedule and helped struggling team members

Restaurant Manager

McDonald's
10.2010 - 10.2011

Managed staff, prepared work schedules and assigned specific duties
Executed daily operations of the restaurant
Performed sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory
Managed the movement of goods into and out of production facilities
Trained and managed several employees and achieved significant improvements in their productivity
Planned and directed activities such as sales promotions, coordinating with other department heads as required
Supervised 55 employees, scheduled work hours, resolved conflicts, determined salaries
Successfully managed a 18-person team during normal daily operations
Monitored businesses and agencies to ensure that they efficiently provide needed services while staying within budgetary limits
Determined staffing requirements, and interviewed, hired and trained new employees, and oversaw those personnel processes
Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost deduction and program improvement
Established and implemented departmental policies, goals, objectives, and procedures, organization officials, and staff members as necessary
Responded to written and telephone requests for anything related to operations of running the restaurant

Blender Operator/ Shift Lead

Create A Pack Foods
03.2009 - 10.2010
  • Demonstrated great teamwork skills with staff members involved in production and transport
  • Measured ingredients for use in production processes
  • Set up, operated and maintained equipment and reported breakdowns to supervisor
  • Removed debris and swept areas around machinery at completion of shift
  • Checked quality of mixed products at specific intervals in production process
  • Sifted products through screens and bagged finished materials for transportation to next workstation
  • Adhered to all safety protocols to minimize accidents and avoid workplace mishaps
  • Reviewed work specifications to determine product and material requirements
  • Maintained thorough and accurate production records to achieve or exceed regulatory and internal standards
  • Completed manual and machine-assisted filling and packaging of orders
  • Adhered to packaging instructions such as meeting weight, label requirement and formula integrity targets
  • Blended large batches of products by weighing raw materials and mixing with industrial-sized equipment

Seasonal Warehouse Worker

Target Distribution Center
10.2008 - 12.2008
  • Loading trucks with merchandise for transportation to retail stores

Restaurant General Manager

Taco Bell
03.2007 - 06.2008
  • Managed staff, prepared work schedules and assigned specific duties
  • Executed daily operations of the restaurant
  • Performed sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory
  • Managed the movement of goods into and out of production facilities
  • Trained and managed several employees and achieved significant improvements in their productivity
  • Planned and directed activities such as sales promotions, coordinating with other department heads as required
  • Supervised 30 employees, scheduled work hours, resolved conflicts, determined salaries
  • Successfully managed a 15-person team during normal daily operations
  • Monitored businesses and agencies to ensure that they efficiently provide needed services while staying within budgetary limits
  • Determined staffing requirements, and interviewed, hired and trained new employees, and oversaw those personnel processes
  • Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost deduction and program improvement
  • Established and implemented departmental policies, goals, objectives, and procedures, organization officials, and staff members as necessary
  • Responded to written and telephone requests for anything related to operations of running the restaurant

Restaurant Manager

Mcdonald's
08.2002 - 02.2007
  • Managed staff, prepared work schedules and assigned specific duties
  • Executed daily operations of the restaurant
  • Performed sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory
  • Managed the movement of goods into and out of production facilities
  • Trained and managed several employees and achieved significant improvements in their productivity
  • Planned and directed activities such as sales promotions, coordinating with other department heads as required
  • Supervised 55 employees, scheduled work hours, resolved conflicts, determined salaries
  • Successfully managed a 18-person team during normal daily operations
  • Monitored businesses and agencies to ensure that they efficiently provide needed services while staying within budgetary limits
  • Determined staffing requirements, and interviewed, hired and trained new employees, and oversaw those personnel processes
  • Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost deduction and program improvement
  • Established and implemented departmental policies, goals, objectives, and procedures, organization officials, and staff members as necessary
  • Responded to written and telephone requests for anything related to operations of running the restaurant

Wisconsin Army National Guard, Battalion Ammunition NCO
10.1993 - 10.2004
  • Supervises handling, transportation, accountability, and distribution of ammunition
  • Assists section chief in supervision of howitzer operations, maintenance, and training
  • Lays weapon for direction, conducts bore sighting and basic periodic tests Supervises the operation, loading, and maintenance of the Field Artillery Ammunition Support Vehicle

Restaurant General Manager

Burger King
01.1999 - 08.2002
  • Managed staff, prepared work schedules and assigned specific duties
  • Executed daily operations of the restaurant
  • Performed sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory
  • Managed the movement of goods into and out of production facilities
  • Trained and managed several employees and achieved significant improvements in their productivity
  • Planned and directed activities such as sales promotions, coordinating with other department heads as required
  • Supervised 25 employees, scheduled work hours, resolved conflicts, determined salaries
  • Successfully managed a 10-person team during normal daily operations
  • Monitored businesses and agencies to ensure that they efficiently provide needed services while staying within budgetary limits
  • Determined staffing requirements, and interviewed, hired and trained new employees, and oversaw those personnel processes
  • Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost deduction and program improvement
  • Established and implemented departmental policies, goals, objectives, and procedures, organization officials, and staff members as necessary
  • Responded to written and telephone requests for anything related to operations of running the restaurant

Training NCO/ Combat Engineer

U. S. Army
09.1991 - 09.1993
  • Prepares and installs priming and firing systems for demolition and explosives
  • Arms, disarms, and installs anti-personnel and anti-tank mines
  • Locates mines by visual means or by using a mine detector
  • Recognizes and neutralizes booby traps, friendly and threat mines, and firing devices

Combat Engineer

U. S. Army
09.1989 - 09.1991
  • Prepares and installs priming and firing systems for demolition and explosives
  • Arms, disarms, and installs anti-personnel and anti-tank mines
  • Locates mines by visual means or by using a mine detector
  • Recognizes and neutralizes booby traps, friendly and threat mines, and firing devices

Education

Military Development - Military Development

Basic Non Commissioned Officer Course/ BNOC
Ft. McCoy, Wi.
1995

High School Diploma - General Studies

Mukwonago High School
Mukwonago, WI
1989

Military Development - Military Development

Primary Leadership Development Course/ PLDC
Grafenver, Germany
1991

Skills

  • Basic
  • Direction
  • Financial statements
  • Firing
  • Inventory
  • Leadership Development
  • Personnel
  • Policies
  • Processes
  • Retail
  • Sales
  • Staffing
  • Supervision
  • Telephone
  • Transportation
  • Written

Timeline

Admissions Assistant

Lad Lake, INC
06.2023 - Current

Lead Youth Care Worker

Lad Lake, INC
04.2021 - 05.2023

Residential Youth Care Worker

Lad Lake
10.2019 - 04.2021

Gas Station Attendant

Paper Chase Mobil
12.2013 - 12.2021

Operator/Inspector

Aptargroup Inc.
10.2012 - 10.2019

Restaurant Manager

McDonald's
10.2010 - 10.2011

Blender Operator/ Shift Lead

Create A Pack Foods
03.2009 - 10.2010

Seasonal Warehouse Worker

Target Distribution Center
10.2008 - 12.2008

Restaurant General Manager

Taco Bell
03.2007 - 06.2008

Restaurant Manager

Mcdonald's
08.2002 - 02.2007

Restaurant General Manager

Burger King
01.1999 - 08.2002

Wisconsin Army National Guard, Battalion Ammunition NCO
10.1993 - 10.2004

Training NCO/ Combat Engineer

U. S. Army
09.1991 - 09.1993

Combat Engineer

U. S. Army
09.1989 - 09.1991

Military Development - Military Development

Basic Non Commissioned Officer Course/ BNOC

High School Diploma - General Studies

Mukwonago High School

Military Development - Military Development

Primary Leadership Development Course/ PLDC