Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Laura Byrd

Lexington,SC

Summary

Administration Assistant with several years of experience in managing phone communications, scheduling appointments, and welcoming guests. Demonstrates strong organizational skills, and ability to manage multiple priorities with a positive attitue. Proven track record of delivering exceptional administrative support to both staff and visitors.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Admissions Assistant

Riverbanks Zoo & Gardens
Columbia, SC
05.2025 - Current
  • Provide excellent Customer Service to all Guest
  • Basic Computer Skills including Point of Sale operating Systems, and ticketing software
  • First point of contact for all guests visiting the zoo, answer all questions in a kind and friendly manner
  • Knowledge of all zoo safety protocols
  • Working with a team and being flexible to work in any area needed

Store Consultant

Ship N Print Solutions
Lexington, SC
04.2023 - 05.2025
  • Operate and care for variety of equipment encompassing office copy machines, wide format printer, laminating machine, fax, book binding, guillotine cutter, etc.
  • Engage with customers to deliver customized packaging and shipping services.
  • High-quality and timely printing solutions.
  • Delivered administrative support by answering phones and managing incoming mail.
    Performed document-related tasks including copying, scanning, faxing, and printing.
    Facilitated passport photo services and notary public duties for clients.
    Organized files and ensured adequate stock levels of office supplies.
    Maintained cleanliness of workspace for optimal productivity.
  • Daily utilization of computer systems and software including Google Sheets, Microsoft Office, PowerPoint, Publisher, Word, and Canva
  • Relocate, arrange, and categorize boxes and packages
  • Utilize Point of Sale system to execute customer payment processing
  • Execute general office duties, assist customers, and finalize all printing and design projects

Pre-K Teacher

Northside Christian Academy
Lexington, SC
08.2022 - 04.2023
  • Facilitated ample outdoor discovery time in daily schedule
  • Nurtured positive interactions with students and families
  • Planned and implemented developmentally appropriate activities to engage Pre-K students in learning.
  • Instructed students on foundational concepts including shapes, numbers, colors, and letters while imparting knowledge of Jesus and Bible stories
  • Created a positive, nurturing classroom environment that encourages children's exploration and curiosity.
  • Established and enforced rules for behavior and procedures for maintaining order in the classroom.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Communicated regularly with parents regarding their child's progress.
  • Disinfected toys and play equipment daily to ensure safety and cleanliness.
  • Maintained records of student attendance and performance according to school policies.

Lead Table Instructor

AR Workshop
Lexington, SC
04.2018 - 01.2021
  • Instruct workshop classes both solo and in a team setting, managing one table of up to 6 customers creating projects
  • Manage assistant instructors designated to table for shift
  • Provide outstanding customer support while addressing challenges that arose during workshop
  • Opening and closing store with each shift, maintaining cleanliness and organization for next class
  • Guided customers through retail experiences

Office Assistant

Farmers Insurance
01.2005 - 01.2006
  • Charged with producing marketing packets
  • Provided outstanding customer service while contacting prospective customers to deliver insurance quotes.
  • Streamline office organization and ensure accurate filing of claims and paperwork.
  • Managed phone operations, directing calls to appropriate departments.
    Scheduled appointments to maximize time efficiency and organization.
  • Handled incoming calls to ensure an effective communication flow.

Education

High School Diploma -

Sam Barlow High
Gresham, Oregon
06.2004

Certified Medical Assistant -

US Career Institute
Lexington

Skills

  • Self-motivated
  • Fast learner
  • Active listening
  • Communication and interpersonal skills
  • Organizational skills
  • Team collaboration
  • Basic computer skills
  • Strong work ethic
  • Typing speed 55 WPM
  • First aid and BSL certification

Certification

  • First Aid- CERTUS, Issued: May 2025
  • Basic Life Support (BSL)- American Red Cross, Issued: May 2025

References

References available upon request.

Timeline

Admissions Assistant

Riverbanks Zoo & Gardens
05.2025 - Current

Store Consultant

Ship N Print Solutions
04.2023 - 05.2025

Pre-K Teacher

Northside Christian Academy
08.2022 - 04.2023

Lead Table Instructor

AR Workshop
04.2018 - 01.2021

Office Assistant

Farmers Insurance
01.2005 - 01.2006

High School Diploma -

Sam Barlow High

Certified Medical Assistant -

US Career Institute

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