Jamey Montey
Lincoln,NE
Summary
Dynamic Branch Manager at SiteOne Landscape Supply Inc. with a proven track record in the green industry and enhancing operational efficiency and customer satisfaction. Expert in inventory control and training program development, I foster strong client relationships and drive revenue growth through strategic decision-making and effective coaching. Committed to continuous improvement and team performance.
Knowledgeable director with strong background in managing branch operations and ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency. Proven expertise in problem-solving and financial management.
Overview
7
7
years of professional experience
Work History
Branch Manager
SiteOne Landscape Supply Inc.
01.2019 - Current
- Led daily operations to ensure optimal service delivery and inventory management.
- Developed training programs that enhanced team performance and customer satisfaction.
- Implemented process improvements, resulting in increased operational efficiency across branches.
- Analyzed sales data to identify trends and drive strategic decision-making for growth initiatives.
- Established strong relationships with vendors, negotiating favorable terms to enhance supply chain efficiency.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
Associate of Arts - Technical Computer Services
Lincoln School of Commerce
Lincoln, NE09-1996
Skills
- Branch operations management
- Inventory control
- Training program development
- Process improvement
- Customer service
- Customer relationships
- Coaching and mentoring
Timeline
Branch Manager
SiteOne Landscape Supply Inc.
01.2019 - Current
Associate of Arts - Technical Computer Services
Lincoln School of Commerce