Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jami Armstrong

Newaygo,MI

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Carrier Relations Specialist

Venture Logistics
04.2018 - 05.2022
  • Enhanced Carrier satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to Carrier requests for payment status updates on previous loads hauled.

Server

Hometeam Grille
05.2016 - 04.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

TGI Fridays
03.2015 - 05.2016
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Cashier

Panera Bread
10.2012 - 05.2015
  • Greeted customers entering Bakery/Cafe and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Rogers High School
Wyoming, MI
05.2011

Skills

  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Customer Assistance
  • Customer Service
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations

Timeline

Carrier Relations Specialist

Venture Logistics
04.2018 - 05.2022

Server

Hometeam Grille
05.2016 - 04.2018

Server

TGI Fridays
03.2015 - 05.2016

Cashier

Panera Bread
10.2012 - 05.2015

High School Diploma -

Rogers High School

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Jami Armstrong