JAMI JAZMIN CASSO
Laredo
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Eligibilty Advisor (VIC)
Texas Health and Human Services
Laredo
11.2025 - Current
- Conducted interviews with applicants and recipients via phone to gather financial data for eligibility assessment.
- Evaluated information from multiple sources to update computer-based eligibility systems.
- Computed and authorized benefits based on comprehensive eligibility determinations.
- Processed applications in adherence to state and federal regulations, guidelines, and timelines.
Patient Navigator
Gateway Community Health Center
Laredo
08.2025 - 11.2025
- Identified patient needs and resources to remove barriers to care and promote health.
- Expanded knowledge of community resources, services, and programs to enhance support.
- Administered Social Determinants of Health questionnaire and evaluated results for insights.
- Maintained contact with patients for referrals and follow-ups to ensure continuous care.
- Educated patients and families on healthy lifestyle habits to prevent illness.
- Documented patient interactions and activities meticulously in electronic tracking forms.
DATA MANAGEMENT & ANALYSIS COORDINATOR
Border Region Behavioral Health Center
Laredo
09.2024 - 04.2025
- Provided daily technical support for Electronic Health Record (EHR) system across four counties, promptly resolving support requests.
- Maintained accurate client records within electronic health systems to enhance data integrity.
- Oversaw program setup on EHR platform, ensuring data accuracy and efficient workflows.
- Facilitated collaboration among IT, clinical, and administrative staff for effective data management integration.
EXECUTIVE ADMINISTRATIVE ASSISTANT
Border Region Behavioral Health Center
Laredo
06.2023 - 09.2024
- - Coordinated meetings, prepared agendas, and documented minutes to enhance communication among team members.
- - Managed complex scheduling and travel arrangements for executives, ensuring optimal time management.
- - Streamlined office operations by implementing electronic filing systems, improving document retrieval efficiency.
- - Support community education through instruction in Youth Mental Health First Aid.
- - Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- - Responded to emails and other correspondence to facilitate communication and enhance business processes.
- - Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- - Seamlessly interacted with colleagues to plan and complete special projects.
- - Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
Education
Bachelor of Science - Healthcare Management
University of Phoenix
Tempe, AZ12.2023
Skills
- EHR system support and data analysis
- Technical training and program coordination
- Microsoft Office Suite and data tools
- Office management and project coordination
- Information confidentiality and community health education
Certification
• Certified Community Health Care Worker
• Certified Instructor, Youth Mental Health First Aid
• Certified Instructor, Youth Mental Health First Aid
Languages
Spanish, Professional Working
Timeline
Eligibilty Advisor (VIC)
Texas Health and Human Services
11.2025 - Current
Patient Navigator
Gateway Community Health Center
08.2025 - 11.2025
DATA MANAGEMENT & ANALYSIS COORDINATOR
Border Region Behavioral Health Center
09.2024 - 04.2025
EXECUTIVE ADMINISTRATIVE ASSISTANT
Border Region Behavioral Health Center
06.2023 - 09.2024
Bachelor of Science - Healthcare Management
University of Phoenix