Jami Mourglia
Lakeland,FL
Summary
I'm a results-driven professional with proven track record of leadership excellence. Skilled in strategic planning, team and collaboration. Strong focus on fostering collaborative environment, ensuring adaptability, and delivering impactful outcomes. Known for effective communication, problem-solving acumen, and unwavering reliability in dynamic settings. I'm also a childcare professional with proven track record in providing nurturing and educational support to children. Adept at creating structured yet flexible environment that fosters learning and growth. Known for strong teamwork and ability to adapt to dynamic needs of families, ensuring reliability and consistency.
Overview
18
18
years of professional experience
Work History
House Manager/Private Nanny
Jared Cotter & Melanie Fiona
09.2022 - Current
- Managed daily household operations, ensuring smooth coordination of tasks and activities.
- Oversaw maintenance schedules, coordinating repairs and upkeep for facilities and grounds.
- Developed and implemented efficient systems for household inventory management and supply procurement.
- Supervised daily activities and engagement for children, fostering a safe and nurturing environment.
- Coordinated schedules for children's routines, including meals, playtime, and educational sessions.
- Assisted in managing household tasks related to child care, ensuring a clean and organized space.
Office Manager/Real Estate Manager
VIEWPOINT VALUE REALTY
01.2018 - 09.2022
- Managed contracts, negotiations, and all aspects of sales to finalize real estate purchases and exceed customer expectations
- Streamlined office operations by implementing efficient scheduling and resource allocation processes.
- Cultivated a strong local network, while building and maintaining productive relationships to encourage repeat business and referrals
- Conducted thorough property inspections to identify and classify damages for the client for foreclosures and REO
- Optimized organizational systems for client databases and records, payment collections, AP/AR, deposits and recordkeeping
- Coordinated office events, seminars and meetings for client and staff engagement
- Created organizational filing systems to manage department and client documents
- Delivered excellent customer service and improved customer satisfaction scores for the company, maintaining a five-star average
- Awarded Rising Star Award for the most sales in a year, 2019 – 2021
Executive Marketing Director
STILETTO MARKETING
01.2008 - 01.2018
- Effectively led a team of 25+ sales team members
- Developed and executed comprehensive marketing strategies to enhance brand visibility and market penetration.
- Developed and monitored SOPs, SLAs and KPIs to determine success and coaching opportunities
- Analyzed and forecasted projected sales and set goals and guidelines for achieving quotas
- Created client contracts and maintained all working relationships with parent companies and long-term clients
- Developed fundraisers, jazz mixers and trade show events
- Prepared budgets and proposals for prospective clients and sponsors
- Managed and developed relationships with key internal and external stakeholders
Education
Associate of Arts - Communications
Missouri Southern State University
Joplin, MOSkills
- Leadership
- Administration and Management
- Negotiations
- Event planning
- Relationship building
- Infant&toddler care experience
- CPR training
- Reliability and trustworthiness
- Social skill development
- Time Management
- Cleaning and sanitation
Accomplishments
Effectively led a team of 25+ sales team members
Timeline
House Manager/Private Nanny
Jared Cotter & Melanie Fiona
09.2022 - Current
Office Manager/Real Estate Manager
VIEWPOINT VALUE REALTY
01.2018 - 09.2022
Executive Marketing Director
STILETTO MARKETING
01.2008 - 01.2018
Associate of Arts - Communications
Missouri Southern State University
Rising Star award
Awarded Rising Star Award for the most sales in a year, 2019 – 2021