Support Staff Homeless Services NextMove
10626 Schirra Ave Mather, CA
11.2020 - Current
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Upsold relevant products and services to increase revenue and drive customer loyalty.
Maintained detailed knowledge of company products and services to provide comprehensive support
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Assisted coworkers and staff members with special tasks on daily basis.
Handled customer inquiries over and provided in person and by telephone.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Communicated with clients on behalf of staff to relay messages and information.
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