Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jami Shock

DCSC
Wixom

Summary

Dynamic professional with a friendly demeanor and strong organizational skills, experienced at ATD American Tire Distribution. Proven ability to enhance customer satisfaction and streamline operations. Adept in Microsoft Office and effective communication, I excel in team collaboration and problem-solving, ensuring a positive work environment and efficient service delivery.

Overview

11
11
years of professional experience

Work History

DCSC

ATD American Tire Distribution
12.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • I handle EOD, depositing the checks from our routes and non-routes.
  • I handle all customer calls and concerns.
  • I maintain communication with our drivers throughout their day.
  • I receive and ship out CPU customers.
  • Handle all warranty tire shipping and receiving.

Care Taker

Homecare
02.2017 - 10.2022
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • I took care of my mom who had a brain aneurysm. Until she was put on hospice.

Manager's Assistant

Shores Car Care
04.2014 - 01.2017
  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Organized various events, meetings, and conferences to promote collaboration among team members and showcase organizational achievements at a larger scale.
  • Assisted in talent acquisition efforts by reviewing resumes, scheduling interviews, and participating in candidate evaluations during hiring processes.
  • Assisted in increasing company profitability through strategic sales initiatives and targeted marketing campaigns.
  • Handled all customer sales and concerns.
  • Made weekly schedules for employees.

Education

GENERAL

BORN HIGH SCHOOL
CLINTON TWP, MI
06-2001

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

Microsoft office

Problem-solving

Team management

Time management

Flexible and adaptable

Data entry

Multitasking

Microsoft Word

Multitasking Abilities

Dependable and responsible

Organization and time management

Verbal communication

Supervision and leadership

Excellent communication

Timeline

DCSC

ATD American Tire Distribution
12.2022 - Current

Care Taker

Homecare
02.2017 - 10.2022

Manager's Assistant

Shores Car Care
04.2014 - 01.2017

GENERAL

BORN HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Jami ShockDCSC