Accomplished and motivated executive with successful career history in business operations. Offering exceptional leadership and staff development skills proven to build trust and communicate effectively across all organizational levels. Coordinated with board members and C-suite executives to initiate and execute strategic business plans that achieve key objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Vice President of Partner Development
The Healthcare Council/ShareSource
Calverton, MD
04.2024 - Current
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Provided guidance, support and direction to subordinates in order to achieve organizational goals.
Identified areas for improvement within the organization and developed strategies for addressing them.
Delegated work to staff, setting priorities and goals.
Resolved conflicts between staff members while maintaining professional relationships.
Developed training materials for staff members in order to improve their skillset related to client relations management.
Managed vendor contracts ensuring all terms were fulfilled in a timely manner.
Served as a liaison between the organization and external partners and vendors.
Networked within communities to identify and capitalize on business opportunities.
Worked closely with other executive team members on strategic planning initiatives and create long-term business plans.
Plan and Develop Marketing Strategies
Analyzed financial statements to determine potential risks and opportunities for growth.
Updated and maintained databases with current information.
Utilized various software and tools to streamline processes and optimize performance.
Contract activation and utilization
Provided excellent service and attention to customers when face-to-face, virtual or through phone conversations.
Executed swift and timely resolution and follow-up.
Prepared reports outlining progress on projects, budgets, staffing needs.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Scheduler/Patient Registration Representative at Council Oak Comprehensive HealthcareScheduler/Patient Registration Representative at Council Oak Comprehensive Healthcare