Jami Stevens
Martinsburg
Summary
Dynamic business owner with expertise in competitive analysis, strategic pricing, and market analytics. Proven ability to develop and execute strategies that enhance brand visibility and drive financial performance.
Overview
19
19
years of professional experience
Work History
Business Owner
Creative Clementines
Martinsburg
08.2018 - Current
- Conducted a comprehensive competitive analysis to assess market trends, pricing strategies, and product offerings, ensuring sustained competitiveness.
- Developed strategic pricing models based on market analytics and emerging industry trends.
- Utilized strong communication skills to engage customers, assess their needs, and provide tailored solutions.
- Maintained detailed records of production, inventory, revenue, and expenditures to support financial decision-making.
- Monitored inventory levels and managed procurement processes to ensure optimal stock availability.
- Developed and executed marketing strategies, including social media campaigns, to enhance brand visibility and drive customer engagement.
- Analyzed financial statements monthly to assess organizational financial health, and inform strategic decisions.
- Established and monitored business plans and budgets, measuring performance against key objectives.
- Conducted cost-benefit analyses and market assessments to establish competitive pricing structures.
Correctional Officer
Department Of Public Safety And Correctional Services
Hagerstown
01.2015 - 08.2018
- Oversaw inmate work assignments, evaluating performance, and adherence to regulations.
- Maintained accurate records of inmate identification, charges, and status updates.
- Processed inmate intake and reassignment, including documentation, searches, and fingerprinting, to ensure proper record-keeping.
- Maintained comprehensive inmate logs, and updated electronic offender records to support regulatory compliance.
- Prepared detailed reports documenting daily facility operations, incidents, and security observations.
- Enforced institutional policies and security protocols to ensure a safe and orderly correctional environment.
Bank Teller Supervisor
PNC Bank
Frederick
08.2006 - 12.2014
- Conducted routine audits of teller activities to verify transaction accuracy and compliance with bank policies.
- Provided expert guidance to customers on account options, financial products, and banking services to enhance their economic well-being.
- Resolved escalated customer issues, serving as the primary point of contact for complex inquiries and complaints.
- Strengthened facility security by observing customer behavior and enforcing safety protocols to protect staff, customers, and assets.
- Oversaw cash management activities, including vault cash orders, and preparation of shipments for the Federal Reserve.
- Assisted in recruitment, hiring, and performance evaluations to ensure a high-performing teller team.
- Researched and implemented industry best practices to enhance audit results and operational efficiency.
- Conducted internal control audits and generated reports outlining key findings and recommendations.
- Ensured full compliance with federal banking regulations, including Anti-Money Laundering (AML) laws, and Know Your Customer (KYC) requirements.
Education
Associate of Arts - Business Administration
Blue Ridge Community And Technical College
Martinsburg, WV05-2022
Skills
- Competitive analysis
- Strategic pricing
- Market analytics
- Financial assessment
- Problem solving
- Effective communication
- Contract management
- Work Planning and Prioritization
Timeline
Business Owner
Creative Clementines
08.2018 - Current
Correctional Officer
Department Of Public Safety And Correctional Services
01.2015 - 08.2018
Bank Teller Supervisor
PNC Bank
08.2006 - 12.2014
Associate of Arts - Business Administration
Blue Ridge Community And Technical College
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